Strategic Key Account Growth Architect

Edgexec (Pty) Ltd

KwaZulu-Natal

On-site

ZAR 900,000 - 1,200,000

Full time

46 hours ago

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Job summary

Edgexec (Pty) Ltd is seeking a Strategic Key Account Manager to own and grow strategic customer partnerships. You will translate customer, financial and supply chain data into measurable business value within complex distribution environments.

You will develop multi-year account plans, manage executive relationships, drive profitability and lead governance forums. The role requires analysing profitability, cost-to-serve, margins, inventory and transport utilisation to identify opportunities.

Qualifications

Matric or Grade 12.
Bachelor's degree in Supply Chain, Logistics, Commerce, Business Management or a related field.
Minimum five years' experience in Key Account Management, Commercial Management, Business Development or Supply Chain.
Demonstrated experience managing strategic customer relationships.
Experience developing business cases and commercial proposals.
Advanced analytical capability.
Commercial costing and profitability management experience.
Strong understanding of strategic account management, customer profitability, cost-to-serve modelling, commercial pricing and contract management.
Knowledge of supply chain operations, including warehousing, distribution, transport and inventory management.
Strong Excel capability and working knowledge of SAP.
Strong communication, presentation, numerical, analytical and report-writing skills.
Valid Code EB driver's licence.
Ability to travel and conduct face-to-face customer engagements.
FMCG, logistics or 3PL experience would be advantageous.
Power BI certification or practical experience would be advantageous.
Financial modelling experience and a postgraduate qualification would be advantageous.

Responsibilities

Develop and own multi-year strategic account plans, annual account strategies, joint business plans and customer growth roadmaps.
Build trusted relationships with senior customer stakeholders across supply chain, procurement, commercial, finance, operations and sales.
Lead executive engagement, governance forums, quarterly business reviews and strategic planning sessions.
Own customer commercial performance, including revenue growth, margins, contract profitability, pricing, cost recovery and revenue leakage reduction.
Analyse customer, operational and financial data to identify performance risks and commercially viable growth opportunities.
Conduct profitability, cost-to-serve and margin analysis and develop executive-level reporting and performance dashboards.
Identify opportunities across warehousing, distribution, transport, secondary distribution, cross-border logistics, value-added services, sales and merchandising, digital solutions and control tower services.
Develop business cases, commercial models and proposals and manage the opportunity pipeline.
Provide governance over operational performance, including OTIF, DIFOT, fill rates, claims, inventory accuracy, cost-to-serve and service failures.
Identify supply chain optimisation opportunities across routing, networks, warehousing, stockholding, vehicle utilisation, forecasting, delivery frequency and automation.
Champion continuous improvement, digital innovation and customer value initiatives.
Support sustainability initiatives including carbon reduction, sustainable transport, packaging optimisation, food waste reduction and ESG reporting.
Identify and manage commercial, operational, financial, capacity and regulatory risks.
Influence cross-functional internal teams to deliver customer objectives and strategic initiatives.