Strategic Digital Account Manager | ROI-Driven

Boardroom Appointments

Cape Town

On-site

ZAR 420,000 - 620,000

Full time

14 days+

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Job summary

Boardroom Appointments seeks a Digital Account Manager in Cape Town to lead client relationships and strategic paid media initiatives across Google, Facebook, and TikTok. You will manage budgets, prepare cost estimates, and oversee invoicing while partnering with creative and analytics teams to drive ROI.

The role requires 3+ years in digital account management, strong MS Office skills, and a deep understanding of advertising platforms.

Qualifications

Degree or Diploma in Marketing, Advertising, Media or related field.
3+ years in a digital account management role within digital marketing or advertising.
Strong understanding of digital advertising platforms (Google, Facebook, TikTok) essential.
Proven ability to manage client relationships and communicate goals clearly.
Experience in budgeting, cost estimates, and invoicing processes.
Excellent written and verbal communication; cross-functional collaboration.
Strong familiarity with industry trends and retail media knowledge.
Proficiency in MS Office and data tools.

Responsibilities

Client Relationship Management: Act as the main point of contact for clients and external stakeholders, understanding their goals, needs, and challenges.
Account Strategy Coordination: Serve as a strategic liaison between clients and the digital strategist, facilitating collaboration to develop comprehensive paid media strategies aligned with the client's business objectives.
Budget Management: Manage client budgets effectively, ensuring maximum ROI and adherence to financial targets.
Account Financial Management: Generate campaign cost estimates (CEs) and oversee the invoicing process, ensuring accuracy and timeliness in financial transactions.
Reporting and Analysis: Generate regular performance reports, analyze data trends, and provide actionable insights to clients for informed decision-making.
Client Communication: Maintain open and transparent communication with clients, providing updates, addressing concerns, and presenting strategic recommendations.
Cross-Functional Collaboration: Collaborate with various teams such as creative, analytics, and campaign management to ensure seamless campaign execution and alignment with client objectives.