Credit & Collections Analyst — B2B AR & Cash Management

Webhosting; Cape Town; On-site; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Health and wellness support

Gym reimbursements

Mental well-being resources

Job summary

DigiCert seeks an experienced Credit and Collections Analyst to strengthen our accounts receivable processes and implement best practices. You will own collections, reduce delinquencies, and collaborate with Sales and other teams to accelerate cash flow.

The role requires 3+ years in B2B collections, strong communication, and familiarity with NetSuite ERP and MS Office. This is a full-time position based in Cape Town.

Qualifications

• Pursuing or holding a degree in business, finance or accounting.
• Experience in accounting, budgeting or a finance role.
• 3+ years of experience in B2B customer collections.
• Experience reviewing company financials and establishing credit limits.
• NetSuite ERP experience preferred.
• Excellent account reconciliation and communication skills.
• Proficient with Microsoft Office suite.

Responsibilities

• Own AR aging: manage collections efficiency metrics and resolve disputes.
• Meet defined department goals and activity metrics.
• Participate in process improvement projects as assigned.
• Recommend accounts for suspension after collection actions.
• Communicate account status to Collections Manager.
• Analyze and resolve unapplied cash and open balances promptly.
• Review account adjustments and reconcile disputes.
• Monitor assigned accounts: calls, reconciliations, write-offs, credits.
• Reduce delinquency and support sales with timely follow-ups.
• Collaborate with Sales and Sales Ops to accelerate collections.

Skills

Verbal communication

Written communication

Time management

B2B collections

Education

University degree in Business, Finance, Accounting or related field

Tools

NetSuite ERP

MS Excel

MS Word

Job description

DigiCert seeks an experienced Credit and Collections Analyst to strengthen our accounts receivable processes and implement best practices. You will own collections, reduce delinquencies, and collaborate with Sales and other teams to accelerate cash flow.

The role requires 3+ years in B2B collections, strong communication, and familiarity with NetSuite ERP and MS Office. This is a full-time position based in Cape Town.