Strategic Client Partner & Operations Lead – Commission

Sasso Consulting; Sandton; On-site; ZAR 279,000 - 357,000; Full time

Benefits offered by this job

Commission on new business

Commission on renewals

Employer-funded provident fund (7.5%)

Employer-funded disability, risk and|

Disability cover after six months

Job summary

Sasso Consulting is seeking a Client Engagement & Operations Lead to join its Johannesburg team. The role combines client engagement, commercial account management, operational delivery and B-BBEE Skills Development expertise, with a focus on managing a portfolio of corporate clients.

The ideal candidate will coordinate learnerships and training programmes, secure annual renewals, and work across multiple departments to ensure compliance and successful delivery.

Qualifications

• Minimum 3 years of relevant account management, client relationship management or consulting experience within a South African SETA-accredited training provider or B-BBEE consulting environment.
• Working knowledge of the B-BBEE Codes of Good Practice, particularly the Skills Development element.
• Understanding of learnerships, skills development programmes and corporate training solutions.
• Knowledge of hosting agreements, absorption arrangements and beneficiary development initiatives.
• Ability to interpret and explain B-BBEE Skills Development scorecard calculations to corporate clients.
• Experience managing corporate client relationships and annual renewals.
• Strong proposal writing, reporting and administrative skills.
• Experience coordinating work across multiple departments or operational teams.
• Excellent written and verbal communication skills.
• Strong organisational, problem-solving and stakeholder management abilities.
• Ability to work independently and manage multiple client requirements simultaneously.

Responsibilities

• Manage and maintain relationships with an allocated portfolio of corporate clients.
• Conduct annual client renewal discussions aligned with B-BBEE measurement dates.
• Secure annual skills development commitments and signed client agreements.
• Advise clients on their skills development investments with B-BBEE scorecard interpretations.
• Identify suitable learnership, training, hosting, absorption and beneficiary development solutions.
• Prepare client proposals and service level agreements.
• Maintain accurate records of client engagements, renewals and revenue.
• Identify opportunities for additional business and new client acquisition.
• Coordinate learnerships and training programmes across departments.
• Act as primary contact between clients and operational delivery teams.
• Liaise with sourcing, administration, verification, training, projects, placement and payroll.
• Monitor programme progress and ensure commitments are delivered.
• Coordinate resolution of learner-related queries, stipend issues, replacements and terminations.
• Ensure compliance with skills development legislation and regulatory requirements.
• Support documentation for annual B-BBEE verification audits.
• Ensure agreements, learner records, certificates are accurate.
• Identify operational challenges and coordinate solutions.

Skills

Account management

Client relationships

Proposal writing

Stakeholder management

Revenue tracking

Job description

Sasso Consulting is seeking a Client Engagement & Operations Lead to join its Johannesburg team. The role combines client engagement, commercial account management, operational delivery and B-BBEE Skills Development expertise, with a focus on managing a portfolio of corporate clients.

The ideal candidate will coordinate learnerships and training programmes, secure annual renewals, and work across multiple departments to ensure compliance and successful delivery.