STORE SUPERVISOR - WELKOM - FREE STATE

Econofoods; Welkom; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Econo Foods is seeking a proactive Store Supervisor to support the Retail Manager in daily operations of our fast-growing frozen foods retailer. You will supervise staff, assist customers, and ensure accurate cash handling and administration.

Key duties include managing float, banking, GRV checks, stock transfers, and upkeep of hygiene, safety and housekeeping standards. The role involves HR support and coordination of weekly tasks.

Qualifications

• Experience supervising retail staff.
• Excellent communication and customer service skills.
• Proven ability to manage cash handling and admin tasks.
• Experience addressing IR/HR queries with guidance from manager.

Responsibilities

• Oversee daily store operations and supervise employees.
• Assist customers and communicate store directives from Retail Manager.
• Manage cash management, float preparation, daily banking, and cash drops.
• Coordinate HR-related queries, leave requests and attendance records.
• Maintain housekeeping, safety standards and PPE compliance.
• Support with stock transfers, invoices, GRV checks and purchasing orders.

Skills

Cash handling

Staff supervision

HR coordination

Inventory control

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a detail-oriented and organized Store Supervisor reporting to the Retail Manager. The Store Supervisor will support the Manager in the daily business operations of the retails store. Mainly responsible for many duties, including supervising employees, communicating and helping customers, carrying out directives by the Retail Manager.

Key Responsibilities

• Cash Management
• Preparation, co-ordination and handing out of Floats
• Preparation of Float for Admin Desk
• Daily Banking
  • Consolidation of previous night's cash up
  • Prepare paperwork as per HQ financial process
  • Be prepared for SBV collection
• Assist Cashiers with cash drops
• Allocate change as per request
• Cash up at the end of every shift
• Correction of Cashier mistakes with consent from Retail Manager
• Administration
• Administration of old stock write off and stock transfers
• Check receipt invoices against orders and send through to GRV
• Follow up on GRV cycle
• Issuing of purchase orders
• Handle transfer requests for general store management
• Weekly filling, creating, updating and maintaining records and databases
• People Management
• Match attendance registers against biometric system and print for sign-off
• Assist with and/or refer any HR related queries
• Assist with leave requests and forward to HR after authorisation
• Uniform and PPE orders and issue thereof to staff
• Recruitment of staff as per Retail Manager instruction
• Management of Casual payments
• Report and administer any IR related issues in conjunction with HR
• Set up the weekly cleaning schedule
• General Duties
• Upkeep of canteen
• Stand-in for Retail Manager when mandated to do so
• Up keep of stationary volumes, labels, soap, etc.
• Teamwork
• Support department managers and co-employees
• Actively participate as a member of the team
• Performing any other task, not specified herein, which from time to time may be assigned by the manager
• Housekeeping and Safety Standards
• Ensures that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and norms
• Ensure personal hygiene standards are maintained
• Take reasonable care for own health and safety as well as the health and safety of others
• Wear the correct PPE in accordance with the company policy and procedures
• No interference or abuse of any health, safety and environmental welfare equipment
• Keep work areas clean and free from hazards and risks