ASSISTANT STORE MANAGER -

Econofoods; Bloemfontein; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Econo Foods in Bloemfontein is a fast-growing FMCG retailer focused on frozen foods. We seek an Assistant Retail Store Manager to lead our team, drive sales targets, and deliver exceptional customer service while managing day-to-day store operations.

You will reduce stock losses, maintain world-class store standards, recruit and train staff, handle cash, ensure health and safety, and build positive relationships with customers and suppliers to meet business objectives.

Qualifications

• Proven track record of achieving sales targets.
• Experience in retail store operations.
• Ability to lead and train a team.
• Strong customer service and communication skills.
• Knowledge of food safety standards is a plus.

Responsibilities

• Drive sales by delivering world-class customer service.
• Maintain store standards per merchandising and pricing.
• Assist stock receiving, counts, expiry management.
• Recruit, train, and manage a high-performing team.
• Cash management and banking duties.
• Oversee opening/closing procedures and security.
• Ensure health and safety compliance.
• Analyze sales data to identify growth opportunities.
• Foster relationships with customers, suppliers, and stakeholders.

Skills

Sales target achievement

Customer service

Team leadership

Stock management

Cash handling

Merchandising

Health & safety

Tools

POS system

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.