Store Manager: Lead Service, Team & Performance

Staff Solutions Recruitment; Paarl; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Staff Solutions Recruitment in Paarl seeks an experienced retail manager to lead daily operations and staff performance. The role covers customer service excellence, product demonstrations, and cross-department collaboration across the group.

The ideal candidate has at least 5 years of retail management experience, is proficient in Microsoft Office, and has knowledge of Sage Evolution. Grade 12 is required, with a strong focus on delivering metrics and customer satisfaction.

Qualifications

• Minimum 5 years of retail management experience preferred.
• Proficiency in Microsoft Office is essential.
• Experience with Sage Evolution is advantageous.
• Grade 12 / Matric qualification required.

Responsibilities

• Deliver excellent customer service through product demonstrations and staff oversight.
• Schedule, assign, and monitor tasks to ensure productivity.
• Ensure smooth store operations and handle cash-up procedures daily.
• Prepare and submit daily, weekly and monthly reports.
• Build strong customer relationships and address queries in-store and on the phone.

Skills

Retail management experience

Microsoft Office

Sage Evolution

Matric/Grade 12

Retail experience (5+ years)

Education

Grade 12 / Matric qualification

Tools

Microsoft Office

Sage Evolution

Job description

Staff Solutions Recruitment in Paarl seeks an experienced retail manager to lead daily operations and staff performance. The role covers customer service excellence, product demonstrations, and cross-department collaboration across the group.

The ideal candidate has at least 5 years of retail management experience, is proficient in Microsoft Office, and has knowledge of Sage Evolution. Grade 12 is required, with a strong focus on delivering metrics and customer satisfaction.