Store Manager: Lead & Develop a High-Impact Retail Team

Recruitment Matters Africa (Pvt) Ltd; Somerset West; Sur place; ZAR 420 000 - 540 000; Plein temps

Résumé du poste

Recruitment Matters Africa (Pvt) Ltd in Somerset West seeks an experienced Store Manager to oversee daily store operations, drive sales and manage stock and customer service. Strong leadership and communication skills are essential to motivate a high-performing team.

You will lead, coach and develop the retail team, monitor KPIs, ensure merchandising standards, and manage supplier relationships, using Excel, POS and retail management systems. Experience with CRM and finance modules is a plus.

Qualifications

• Matric / Grade 12 with a relevant higher education qualification.
• Minimum 8 years’ retail experience, preferably in beauty or FMCG.
• Experience managing store operations, sales, stock control and customer service.
• Proven ability leading, coaching, developing and performance-managing retail teams.

Responsabilités

• Oversee store operations and ensure excellent customer service while achieving targets.
• Lead and develop the store team through recruitment, training and performance management.
• Monitor sales, expenses, stock, profitability and KPIs; take corrective action as needed.
• Manage inventory, merchandising, controls, customer queries, supplier relationships and compliance.

Connaissances

Strong leadership

Customer service

Sales expertise

Communication skills

Analytical thinking

Inventory control

Organization

Excel

POS systems

Retail management systems

Formation

Matric / Grade 12

Higher education in Retail/Business Management

Outils

Excel

POS

Retail management systems

CRM

Description du poste

Recruitment Matters Africa (Pvt) Ltd in Somerset West seeks an experienced Store Manager to oversee daily store operations, drive sales and manage stock and customer service. Strong leadership and communication skills are essential to motivate a high-performing team.

You will lead, coach and develop the retail team, monitor KPIs, ensure merchandising standards, and manage supplier relationships, using Excel, POS and retail management systems. Experience with CRM and finance modules is a plus.