Retail Store Manager: Growth, Ops & Customer Excellence

Headhunters; Mpumalanga; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Headhunters is seeking a Retail Store Manager in South Africa to lead daily operations and drive store targets. You will oversee merchandising, pricing, promotions, and customer service in a dynamic retail environment.

Ideal candidates have a Diploma in Business Administration and 5 years of Retail Sales/Marketing experience, with supervisory exposure. Strong MS Office skills, communication, and leadership are essential.

Qualifications

• Matric/Grade 12 is required.
• Diploma in Business Administration / Sales / Marketing.
• 5 years of Retail Sales and/or Marketing experience, with up to 3 years in supervisory/managerial roles.

Responsibilities

• Contributes to strategic plans and reviews to achieve store objectives.
• Identifies current and future customer requirements by engaging with customers and stakeholders.
• Ensures merchandise availability by approving contracts and maintaining inventories.
• Formulates pricing policies, studies trends, and authorizes promotions and clearances.
• Markets merchandise through advertising, promotions, displays and profitability analysis.
• Maintains security and a safe store environment, and complies with legal requirements.
• Oversees compliance, risk management, and adherence to company policies.
• Schedules and assigns staff to meet operational needs and monitors performance.

Skills

Matric/Grade 12

Diploma in Business Administration

Retail sales/marketing experience

Supervisory/managerial experience

MS Office / computer literacy

Communication skills

Education

Diploma in Business Administration

Tools

MS Office

Job description

Headhunters is seeking a Retail Store Manager in South Africa to lead daily operations and drive store targets. You will oversee merchandising, pricing, promotions, and customer service in a dynamic retail environment.

Ideal candidates have a Diploma in Business Administration and 5 years of Retail Sales/Marketing experience, with supervisory exposure. Strong MS Office skills, communication, and leadership are essential.