Store Manager: Customer Care & Growth Leader

Clicks Group Limited; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

A retail and FMCG company is seeking a Store Manager to oversee store operations and manage staff. The ideal candidate will have at least 2 years in a management role within retail and possess strong communication and organisational skills. Responsibilities include resolving customer complaints, managing inventory, and ensuring team members adhere to company culture. This position is located in Cape Town and offers a permanent contract.

Qualifications

• Minimum 2 years’ experience in a store management role within a retail/FMCG environment.
• Experience in financial management including budgets and profit and loss statements.

Responsibilities

• Oversee Operational and Citizen management of stores.
• Resolve customer complaints.
• Manage stock receiving procedures and inventory control.
• Drive loyalty program sign-ups.

Skills

Communication skills

Organisational skills

Detail-oriented

Basic math skills

Education

Matric/Grade 12

Business and Retail Management Diploma

Job description

A retail and FMCG company is seeking a Store Manager to oversee store operations and manage staff. The ideal candidate will have at least 2 years in a management role within retail and possess strong communication and organisational skills. Responsibilities include resolving customer complaints, managing inventory, and ensuring team members adhere to company culture. This position is located in Cape Town and offers a permanent contract.