Store Manager - BUCO Middelburg

The Building Company; Middelburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

The Building Company is seeking a Store Manager in Mpumalanga. You will be responsible for driving profitability, planning and budgeting, procurement, stock control and merchandising, as well as financial management and customer service.

You will lead day-to-day operations, supervise staff, and ensure compliance with legislation while upholding company values and promoting the brand.

Responsibilities

• Manage profitability by controlling costs and maximizing sales turnover and returns.
• Develop and implement an Operating Plan for the Store with the Operations Executive and Regional Operations Manager.
• Oversee procurement, stock control and merchandising to align with procurement policies and maintain optimal stock levels.
• Maintain stock variances and minimize stock losses.
• Oversee the Store budget and ensure financial processes follow best practices and company procedures.
• Handle customer complaints effectively and coordinate promotions, advertising and PR to grow the brand market share.
• Take accountability for day-to-day operations, administration, customer sales and service, and the management of branch employees.
• Conduct operational analysis to diagnose problems or identify success areas and implement improvements.
• Inspire, lead, develop and manage employees in line with policies and best practices to maintain a harmonious labour environment.
• Ensure compliance with relevant legislation and corporate governance, and uphold company values and culture.

Job description

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. (Ensure that all financial processes are monitored and controlled in line with best practices and company procedures).
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
• To uphold and promote the company values and culture