STORE MANAGER

Speciality; Giyani; On-site; ZAR 220,000 - 360,000; Full time

Job summary

STYLE is seeking a Store Manager to oversee the day-to-day operations of the store, ensuring smooth and effective running, strong customer service, and achievement of sales targets.

You will lead a sales team, recruit and train staff, manage budgets and stock levels, implement merchandising and promotions, and uphold health and safety and company policies.

Qualifications

• Three to five years retail experience as an Assistant Manager/Supervisor.
• Computer literate and capable of handling till operations.
• Strong communication and customer service skills.
• Experience running large stores with substantial annual turnover.
• Willingness to adhere to company policies and attend work reliably.

Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff and budgets (P&L, Payroll).
• Maintaining financial records (daily/weekly/monthly).
• Handling customer queries and complaints.
• Overseeing pricing and stock control.
• Maximising profitability and meeting sales targets.
• Visual Merchandising & housekeeping.
• Inventory management and stock control.

Skills

Retail management experience

Computer literacy

Communication skills

Customer care

Cash handling

Store operations experience

Visual Merchandising

Inventory control

Stockroom layout knowledge

Attendance & punctuality

Initiative & adaptability

Policy compliance

VM strategy understanding

Staff planning & delegation

Stress tolerance

Trading hours availability

Receiving procedures

Education

Grade 12

Retail/business qualification

Job description

STYLE is seeking to employ a Store Manager who will be responsible for day-to-day activities. The Store Manager is responsible for overseeing the daily operations of the store making sure it runs smoothly and effectively.

Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses, training new staff, also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.

Qualifications

• Grade 12
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience

• Three to five years retail experience as an Assistant Manager/Supervisor.
• Computer Literate
• Good communication skills.
• Outstanding customer care skills, the ability to interact and communicate with customers
• Accurate and efficient till operation skills
• Experience of running of big stores of 6M to 10M per Anum
• A high standard of work on the sales floor, dedication in maintaining
• Quality standards/housekeeping standards, willingness to take initiative if a job needs to be done
• Very good record of attendance and punctuality
• Willingness to consistently apply Company values and Company policies and procedures in all aspects of your work
• Good understanding of company VM strategy in terms of stock intensity and SKU availability
• Good planning, delegation skills and the ability to lead a team
• High stress tolerance
• Ability to work trading hours of the shopping center
• Understand the receiving procedure
• Ability to maintain the stockroom's layout and specification

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff
• Managing budgets (P&L, Payroll)
• Maintaining statistical and financial records (Daily, weekly and monthly administration)
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping
• Inventory Management (Stock Management)
• Ensure The Base equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Base daily/weekly/monthly sales targets
• Produce a The Base specific action plan to minimize stock loss