Store Manager

KEDA(KENYA) CERAMICS CO., LTD; Gauteng; On-site; ZAR 991,080 - 1,321,440; Full time

Job summary

A leading manufacturer of ceramic tiles is seeking an experienced Showroom Manager to oversee sales and marketing across Africa. The ideal candidate will have over 5 years of experience in showroom management, with a proven ability to lead teams and achieve sales targets exceeding USD 100,000 monthly. Responsibilities include optimizing the showroom layout, enhancing customer experience, and driving marketing strategies. Excellent communication skills in English are essential, and proficiency in additional languages is a plus.

Qualifications

• 5+ years in store sales and management, with at least 2 years in tile/sanitary ware sales leadership.
• Proven track record managing teams of 10+ in cross‑cultural environments.
• Experience running a showroom with monthly sales exceeding USD 100,000.

Responsibilities

• Oversee showroom sales and marketing to achieve targets.
• Maintain reporting systems; ensure compliance with company policies.
• Monitor stock movements; coordinate with suppliers for replenishment.
• Lead sales and service teams to enhance customer satisfaction.
• Optimize layout and customer flow to boost sales.

Skills

Cross-departmental communication

English proficiency

Marketing strategy expertise

Sales planning

Inventory control

Education

Bachelor’s degree in Sales, Marketing, International Trade, or related field

Tools

MS Office (Excel, PowerPoint, Word)

Job description

Showroom Manager

Location: Across Africa (available to work in any Africa country)

Company: KEDA Ceramics Company Ltd

KEDA Ceramics Company Ltd is a leading manufacturer of ceramic tiles in Africa. We are looking to hire a competent and experienced Showroom Manager to join our sales team in Africa.

Key Responsibilities

• Sales & Marketing: Oversee showroom sales and marketing to achieve targets; execute promotional campaigns within budget; develop product promotion strategies.
• Operations: Maintain reporting systems (daily, weekly, monthly); ensure compliance with company policies; supervise IT and showroom equipment.
• Inventory Management: Monitor stock movements; coordinate with suppliers for timely replenishment; ensure accurate product labeling and organized displays.
• Customer Service: Lead sales and service teams to enhance customer satisfaction; manage wholesale/project orders and delivery coordination.
• Showroom Presentation: Optimize layout, merchandising, and customer flow to boost sales and customer experience.
• Team Management: Recruit, train, and evaluate staff; manage performance, KPIs, and employee relations.
• Cost & Profitability: Monitor expenses and ensure showroom profitability.
• Digital Marketing: Develop and manage online promotion strategies.
• Liaison & Coordination: Work closely with warehouse, planning, and logistics to fulfill client needs.

Education

Bachelor’s degree or above in Sales, Marketing, International Trade, or related field.

Experience

• 5+ years in store sales and management, with at least 2 years in tile/sanitary ware sales leadership.
• Proven track record managing teams of 10+ in cross‑cultural environments.
• Experience running a showroom with monthly sales exceeding USD 100,000.

Key Skills

• Strong cross‑departmental communication and coordination.
• Excellent English (spoken and written); proficiency in Hindi/Somali an advantage.
• Proficient in MS Office (Excel, PowerPoint, Word) and email communication.
• Marketing strategy, sales planning, inventory control, and brand promotion expertise.
• Ability to analyze customer behavior, innovate sales models, and handle emergencies.

Core Competencies

• Retail operations management
• Sales & marketing leadership
• Team training & performance management
• Customer experience optimization
• Inventory & cost control
• Crisis management and problem‑solving

How to Apply

If you meet the above requirements, send your application letter (quoting your expected salary) and updated curriculum vitae (CV) to:

Email Subject Line: "Showroom Manager"

Note: Only shortlisted candidates will be contacted for interviews.