Retail Showroom Sales Consultant

K2 Recruit; Cape Town; On-site; ZAR 30,000 - 50,000; Full time

Job summary

K2 Recruit in Cape Town is seeking a skilled sales associate to provide expert advice on tiles, taps, and sanitaryware in a luxury showroom environment. You will engage with clients, build strong relationships, and assist them with their design choices to ensure satisfaction.

The ideal candidate has over 5 years of sales experience, particularly within retail or design. You will be responsible for maintaining showroom standards and driving sales targets, alongside providing exceptional customer service.

Qualifications

• Minimum 5 years’ experience in sales, preferably within retail or design industries.
• Proven ability to achieve or exceed sales targets.
• Strong background in delivering exceptional customer service.

Responsibilities

• Engage with walk-in clients, offering expert advice on products.
• Build strong relationships with clients for personalized service.
• Calculate quantities and prepare accurate quotes from architectural plans.

Skills

Sales experience

Customer service

Communication skills

Attention to detail

Proficiency in SAP

Proficiency in Microsoft Office Suite

Design aesthetics

Education

Matric (Grade 12) qualification

Job description

Key Responsibilities

• Engage with walk-in clients in the showroom, offering expert advice on tiles, taps, sanitaryware, and related products.

• Build strong relationships with clients, ensuring a personalised and professional experience aligned with the brand’s luxury standards.

• Assist customers in visualising design concepts and product choices to suit their space and style preferences.

• Work from architectural plans to calculate quantities, prepare accurate quotes, and process invoices.

• Proactively follow up on leads and conduct telephonic canvassing to drive showroom sales and expand the client base.

• Contribute to maintaining the overall presentation of the showroom — ensuring displays, pricing, and promotional materials are up to date and visually appealing.

• Collaborate with the broader showroom team to meet and exceed monthly sales targets.

• Provide after-sales support and ensure ongoing customer satisfaction.

Minimum Requirements

• Minimum 5 years’ experience in sales, preferably within retail, design, or related industries.

• Proven ability to consistently achieve or exceed set sales targets.

• Strong background in delivering exceptional customer service.

• Excellent communication and interpersonal skills (verbal and written).

• High attention to detail, with sound arithmetic and quotation preparation skills.

• Proficiency in SAP and Microsoft Office Suite.

• Creative flair and a good eye for design and aesthetics.

• Ability to multitask, manage deadlines, and work effectively both independently and as part of a team.

• Matric (Grade 12) qualification essential.

• Own transport and a valid driver’s licence required.

• Must be available to work weekend rotational shifts aligned to operational requirements

Remuneration

An attractive, experience-based remuneration package will be offered to the successful candidate Basic plus commission.