Store Leader & Team Development Coach

Cape Union Mart Group; Centurion; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Cape Union Mart Group in Centurion is seeking an experienced Store Manager to lead all aspects of the store operations and deliver exceptional customer service. You will drive turnover, profitability, and compliance with policies while coaching a diverse team.

Responsibilities include performance management, inventory control, visual merchandising, health and safety, and creating an inspiring environment that aligns with company culture. Strong communication and leadership are essential.

Qualifications

• Honesty and integrity in cash handling and finances.
• Proven leadership with people management experience.
• Ability to take ownership of store results and initiatives.
• Strong relationship-building and communication skills.
• Experience with change management and process improvements.

Responsibilities

• Assisting in managing all aspects of a store.
• Maximizing turnover and profit.
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices.
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Skills

Honesty & integrity

Leadership

Ownership

Relationship building

Change management

Adaptability

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Cape Union Mart Group in Centurion is seeking an experienced Store Manager to lead all aspects of the store operations and deliver exceptional customer service. You will drive turnover, profitability, and compliance with policies while coaching a diverse team.

Responsibilities include performance management, inventory control, visual merchandising, health and safety, and creating an inspiring environment that aligns with company culture. Strong communication and leadership are essential.