Store Leader: Service-Driven Operations

Jonsson Workwear; Johannesburg; On-site; ZAR 300,000 - 540,000; Full time

Job summary

Jonsson Workwear is seeking a hands-on Store Leader to join one of our stores. You will oversee daily operations, inspire your team, and uphold our high standards of service and presentation, delivering an elevated customer experience.

This role requires proven leadership, the ability to thrive under pressure, and a commitment to a customer-first mindset in a fast-paced retail environment. You will be the dependable go-to leader, driving accountability and excellence.

Qualifications

• Proven experience in leading teams.
• Exceptional interpersonal skills.
• Passion for delivering outstanding service.
• Ability to thrive under pressure and maintain standards.
• Leads by example with initiative and accountability.

Responsibilities

• Oversee all daily store operations with precision and composure.
• Support, guide, and motivate the team to uphold excellence and collaboration.
• Communicate effectively with Regional Leader, team, and customers.
• Take initiative, delegate tasks, and drive accountability for customer queries.
• Be the reliable, go-to leader and lead by example in conduct and presentation.
• Champion a customer-first mindset in every interaction.

Skills

Team leadership

Customer service

Communication

People management

Problem solving

Job description

Jonsson Workwear is seeking a hands-on Store Leader to join one of our stores. You will oversee daily operations, inspire your team, and uphold our high standards of service and presentation, delivering an elevated customer experience.

This role requires proven leadership, the ability to thrive under pressure, and a commitment to a customer-first mindset in a fast-paced retail environment. You will be the dependable go-to leader, driving accountability and excellence.