Store Leader (On-site) - Growth, Customer Experience & Ops

TFG (The Foschini Group); Oos-Kaap; On-site; ZAR 167,400 - 279,000; Full time

Job summary

TFG (The Foschini Group) is seeking a Store Manager for The Fix in Queenstown, South Africa. The ideal candidate will lead the store in achieving its targets through effective turnover management and customer satisfaction strategies.

With a minimum of 3 years retail experience, including 1 year in a leadership capacity, you will be responsible for managing stock, expenses, and staff development. The role emphasizes creating a customer-focused environment and optimizing in-store processes.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing customer service strategy.

Skills

Customer Service Delivery

Negotiation & Selling

Planning & Organising

Leadership

Verbal Communication

Education

Matric certificate

Job description

TFG (The Foschini Group) is seeking a Store Manager for The Fix in Queenstown, South Africa. The ideal candidate will lead the store in achieving its targets through effective turnover management and customer satisfaction strategies.

With a minimum of 3 years retail experience, including 1 year in a leadership capacity, you will be responsible for managing stock, expenses, and staff development. The role emphasizes creating a customer-focused environment and optimizing in-store processes.