Store Leader - Cape Union Mart - Mountain Mill

Cape Union Mart International; Wes-Kaap; On-site; ZAR 350,000 - 600,000; Full time

Job summary

Cape Union Mart Group in Wes-Kaap seeks a Store Manager to lead daily operations, drive sales, and ensure profitability while upholding brand standards.

You will manage stock, customer service, payroll, and staff development, aligning the team with company culture and high service levels in a large-format store.

Qualifications

• Proficiency in Microsoft Office (Word/Excel/PowerPoint).
• Clear criminal record.
• Effective communication at all levels.
• Strong leadership and people management skills.

Responsibilities

• To achieve the annual sales budget by meeting and exceeding daily and monthly budgets.
• To manage and control the financial aspects of running the store to ensure profitability.

Skills

MS Office

Leadership

Communication

Cash handling

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.