Store Manager

Clicks Group Limited; Cape Town; Vor Ort; ZAR 350.000 - 520.000; Vollzeit

Zusammenfassung

Clicks Group in Cape Town is seeking a Store Manager to plan, lead and direct daily store operations, driving profitability and service excellence. You will manage stock, expenses and compliance while building capability within the team to meet current and future needs.

The role requires 1 to 3 years in retail store management, with a desirable Business/ Retail Management Diploma. Strong communication, planning, and financial skills are essential for success.

Qualifikationen

• 1 to 3 years of experience in a retail environment as store manager.
• Business and/or Retail Management Diploma is desirable.

Aufgaben

• Plan, lead and direct day-to-day store operations to achieve objectives.
• Manage profitability by overseeing sales, stock, expenses and shrinkage.
• Deliver high standards of customer service and continuous improvement.
• Lead, develop and align store staff to meet staffing needs and goals.

Kenntnisse

Store management

Leadership

Customer service

Merchandising

Logistics

Team motivation

Communication

Planning

Financial skills

Problem solving

Ausbildung

Business/ Retail Management Diploma (desirable)

Jobbeschreibung

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The main purpose of the job is to plan, lead and direct the effective management of the day to day operations of the store team in order to achieve operational excellence and business objectives

• To ensure maximum profitability of the store by managing the key financial indicators (eg. sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To deliver high standards of customer service excellence consistently, through the achievement of objectives and continuous improvement.
• To ensure effective people management, development and alignment in store, in order to build capability to meet current and future staffing needs.
• To drive and manage compliance to all in-store processes aligned to requirements

Qualifications and Experience:

• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment as store manager (essential).

Skills, Abilities and Job Related Knowledge:

• Knowledge of store standard operating procedures.
• Knowledge of legislation, IR and safety and security procedures.
• Knowledge of customer service.
• Knowledge of merchandising (visual, layout, Plano gram).
• Product knowledge.
• Knowledge of logistics/supply chain and retail industry.
• Ability to manage, lead and motivate a team.
• Verbal and written communication skills.
• Planning, organising, controlling and delegation skills.
• Financial skills.
• Problem solving and decision making skills.