Technical Sales Assistant - Cape Union Mart - Mall of Africa

Cape Union Mart; Midrand; Sur place; ZAR 67 000 - 100 000; Plein temps

Résumé du poste

Cape Union Mart Group in Midrand is seeking a capable retail associate to enhance customer experiences and drive sales. You will handle transactions, maintain store standards, and support loyalty programs while upholding loss controls and visual merchandise guidelines.

The role requires basic Matric, up to 6 months in retail, a clear record, and willingness to work retail hours as a SA citizen. Knowledge of clothing trends and effective communication will be advantageous.

Qualifications

• Matric or equivalent educational background.
• Up to 6 months retail experience.
• Clear credit and criminal record.
• Willing and able to work retail hours.
• South African citizen.

Responsabilités

• Exceed customer expectations by using selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Maximise and drive sales by identifying opportunities.
• Maintain housekeeping and visual merchandising standards.
• Transact all purchases and process payments.
• Process loyalty cards and accelerated partner cards.
• Build professional relationships and provide friendly service.
• Report compliments and complaints to management.

Connaissances

Customer service

Cash handling

Stock control

Sales techniques

Visual merchandising

Communication

Time management

Problem solving

Ownership

Formation

Matric or Equvalent

Outils

Microsoft Office

Description du poste

Duties and Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment:

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous:

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.