Store General Assistant: Customer Service & Merchandising

Cashbuild Limited; Mahikeng; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild Limited is hiring a General Assistant at Morena Mall to deliver excellent customer service, merchandize stock, and maintain store cleanliness. You will ensure accurate pricing and assist customers with product queries across the designated area.

The role requires engagement in shifts, weekends and public holidays, with emphasis on safety and accurate store presentation, following planograms and OHSA guidelines.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule.
• Safety (OHSA) compliance within area of responsibility.
• Report discrepancies to the Store Manager.
• Report damaged stock within area of responsibility to Store Manager.

Skills

Customer service

Communication

Attention to detail

Ability to work under pressure

Education

Grade 10 / NQF 3

Grade 12

Job description

Cashbuild Limited is hiring a General Assistant at Morena Mall to deliver excellent customer service, merchandize stock, and maintain store cleanliness. You will ensure accurate pricing and assist customers with product queries across the designated area.

The role requires engagement in shifts, weekends and public holidays, with emphasis on safety and accurate store presentation, following planograms and OHSA guidelines.