Store Floor Supervisor: Lead Team & Customer Excellence

TFG; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Totalsports in Centurion, Gauteng is seeking a Floor Supervisor (40hr) to lead the sales floor and support store management. The successful candidate will oversee daily operations, coach a team, ensure exceptional customer service, and execute merchandising and visual standards to drive performance.

The role requires a Matric certificate and a minimum of 3 years retail experience with at least 1 year in a leadership capacity, with flexibility to meet business needs.

Qualifications

• Minimum 3 years retail experience with at least 1 year in a leadership role.
• Ability to work a flexible schedule to meet business needs.
• Strong leadership, interpersonal and communication skills.

Responsibilities

• Lead store team to deliver outstanding service and operational excellence.
• Maintain a customer-centric mindset across store operations.
• Motivate and engage staff, manage priorities, and allocate tasks.
• Oversee merchandise input and visual presentation.
• Drive KPIs such as turnover, rewards, new accounts and visuals.

Skills

Retail experience

Store leadership

Flexibility

Independence

Communication skills

Education

Matric certificate

Job description

Totalsports in Centurion, Gauteng is seeking a Floor Supervisor (40hr) to lead the sales floor and support store management. The successful candidate will oversee daily operations, coach a team, ensure exceptional customer service, and execute merchandising and visual standards to drive performance.

The role requires a Matric certificate and a minimum of 3 years retail experience with at least 1 year in a leadership capacity, with flexibility to meet business needs.