Store Leader — Drive Sales & Customer Experience

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 240,000 - 300,000; Full time

Job summary

A South African retail company seeks an experienced store leader to drive sales, manage staff, and ensure customer satisfaction. You'll need a Matric certificate and a minimum of 3 years of retail experience, with at least 3 years in leadership roles. Ideal candidates will have an understanding of sneaker culture and excellent customer service skills. If you're action-oriented and can cultivate customer loyalty, we want to hear from you.

Qualifications

• Minimum 3 years retail experience with at least 3 years in store leadership.
• Exposure in Sneaker culture history is desirable.

Responsibilities

• Drive turnover to achieve sales targets.
• Control expenses and manage stock losses.
• Oversee recruitment, development, and performance management of staff.
• Execute in-store merchandising strategies.
• Ensure customer satisfaction through service strategy.

Skills

Builds Customer Loyalty

Customer Service Delivery

Negotiation & Selling

Leadership

Strategic Sales Planning

Education

Matric certificate

Job description

A South African retail company seeks an experienced store leader to drive sales, manage staff, and ensure customer satisfaction. You'll need a Matric certificate and a minimum of 3 years of retail experience, with at least 3 years in leadership roles. Ideal candidates will have an understanding of sneaker culture and excellent customer service skills. If you're action-oriented and can cultivate customer loyalty, we want to hear from you.