Sports Facility Operations Manager

Placements24; Pietermaritzburg; Hybrid; ZAR 480,000 - 700,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid time off

Professional development

Job summary

Placements24 is seeking a Sports Facility Operations Manager in Pietermaritzburg to oversee the daily operations of premier sports venues. You will lead maintenance, security, event logistics, and customer service to ensure smooth venue performance.

The role requires at least 5 years in facility operations, a related bachelor’s degree, strong leadership and budget skills, and a passion for sports. Evening and weekend hours are required in line with events.

Qualifications

• Bachelor's degree in Facility Management, Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in facility operations management, preferably within the sports or leisure industry.
• Proven experience in budget management, staff supervision, and event coordination.
• Strong understanding of facility maintenance, safety protocols, and security management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant facility management software and MS Office Suite.
• Ability to work flexible hours, including evenings and weekends, as required by operational needs.
• A genuine passion for sports and a commitment to operational excellence.

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient and safe facility functioning.
• Oversee the maintenance, repair, and upkeep of all sports facilities, grounds, and equipment.
• Manage security operations, including access control, emergency response plans, and staff supervision.
• Coordinate with event organizers to ensure all logistical and operational requirements are met for sporting events and other activities.
• Manage budgets, control operational costs, and identify opportunities for cost savings.
• Supervise and train facility staff, fostering a collaborative and high-performance work environment.
• Ensure compliance with all health, safety, and environmental regulations.
• Handle customer inquiries, feedback, and complaints, ensuring a high level of service.
• Manage vendor relationships and procurement of necessary supplies and services.

Skills

Budget management

Staff supervision

Event coordination

Leadership

Communication

Interpersonal skills

Facility management

Safety protocols

Security management

MS Office

Facility software

Education

Bachelor's degree

Tools

MS Office Suite

Facility management software

Job description

About the Role

Our client, a premier sports organization, is seeking a dynamic and experienced Sports Facility Operations Manager to oversee the daily operations of their state-of-the-art facilities in Pietermaritzburg, KwaZulu-Natal . This is a pivotal role responsible for ensuring the seamless running of all operational aspects, from maintenance and security to event management and customer service. The ideal candidate will possess a strong background in facility management, a passion for sports, and a proven ability to lead a team effectively. This position offers a unique opportunity to contribute to the vibrant sporting community in KwaZulu-Natal and to shape the operational excellence of key sports venues.

Key Responsibilities

• Develop and implement operational policies and procedures to ensure efficient and safe facility functioning.
• Oversee the maintenance, repair, and upkeep of all sports facilities, grounds, and equipment.
• Manage security operations, including access control, emergency response plans, and staff supervision.
• Coordinate with event organizers to ensure all logistical and operational requirements are met for sporting events and other activities.
• Manage budgets, control operational costs, and identify opportunities for cost savings.
• Supervise and train facility staff, fostering a collaborative and high-performance work environment.
• Ensure compliance with all health, safety, and environmental regulations.
• Handle customer inquiries, feedback, and complaints, ensuring a high level of service.
• Manage vendor relationships and procurement of necessary supplies and services.

Requirements

• Bachelor's degree in Facility Management, Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in facility operations management, preferably within the sports or leisure industry.
• Proven experience in budget management, staff supervision, and event coordination.
• Strong understanding of facility maintenance, safety protocols, and security management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant facility management software and MS Office Suite.
• Ability to work flexible hours, including evenings and weekends, as required by operational needs.
• A genuine passion for sports and a commitment to operational excellence.

Benefits

This role comes with a competitive remuneration package, including a generous annual salary and performance-based bonuses. Employees will have access to comprehensive health insurance, retirement savings plans, and paid time off. Opportunities for professional development and career advancement within the organization are abundant. You will be part of a supportive and dynamic team dedicated to promoting sports and active lifestyles in Pietermaritzburg and the wider KwaZulu-Natal region.