Operations Manager - Sports Facilities

Placements24; Pretoria; On-site; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Life insurance

Retirement fund

Professional development

Access to facilities

Generous annual leave

Job summary

Placements24 is seeking an experienced Operations Manager to lead day-to-day operations across multiple sports facilities in Pretoria. You will ensure safety, deliver exceptional guest experiences, and drive peak performance during events.

The role requires a strategic leader with a track record in facilities or venue management, strong budgeting skills, and the ability to coordinate with vendors, staff, and organizers to maintain high standards year-round.

Qualifications

• Bachelor's degree in Business Administration or Facility Management.
• Minimum of 6 years of progressive operations management experience, preferably in sports facilities.
• Proven ability to manage budgets, costs, and improve efficiency.
• Strong leadership, communication, and decision-making skills.

Responsibilities

• Oversee daily operations of multiple sports facilities ensuring safety and service quality.
• Develop and implement policies and procedures to optimize performance.
• Manage budgets for staffing, maintenance, utilities and supplies.
• Supervise facility staff including maintenance, security, and event support in Pretoria.
• Ensure compliance with health, safety, and environmental standards.
• Coordinate with event organizers to ensure successful events.
• Manage vendor relationships and maintenance contracts.
• Implement preventive maintenance programs for facility assets.
• Handle guest inquiries and emergencies promptly.

Skills

Operations management

Budgeting

Staff supervision

Event logistics

Leadership

Safety standards

Communication

Problem-solving

Education

Bachelor's degree in Business Administration or Facility Management

Tools

Scheduling software

Budgeting software

Facility management software

Job description

About the Role

Our client, a prominent organization managing high-profile sports venues in **Pretoria, Gauteng, ZA**, is seeking a skilled and experienced Operations Manager. This critical role is responsible for the seamless day-to-day functioning of multiple sports facilities, ensuring optimal performance, safety, and guest satisfaction. The Operations Manager will oversee all aspects of facility management, including maintenance, security, event support, staffing, and budget adherence. The ideal candidate will have a strong background in operations management, preferably within the sports, entertainment, or hospitality industries. Based in **Pretoria, Gauteng, ZA**, this position requires a proactive leader with exceptional organizational skills and the ability to manage complex logistical challenges. You will play a key role in maintaining the highest standards for all events and regular operations, contributing to the venue's reputation as a premier destination for sporting and entertainment experiences. This is an exceptional opportunity to lead operations for significant sporting infrastructure and contribute to the vibrant sports culture of the region.

Key Responsibilities

• Oversee the daily operations of sports facilities, ensuring efficiency, safety, and high standards of service.
• Develop and implement operational policies and procedures to optimize facility performance.
• Manage budgets for facility operations, including staffing, maintenance, utilities, and supplies.
• Supervise and coordinate the work of facility staff, including maintenance crews, security personnel, and event support teams in Pretoria, Gauteng, ZA.
• Ensure all facilities meet health, safety, and environmental regulations and standards.
• Coordinate with event organizers to ensure successful execution of sporting events and other activities.
• Manage vendor relationships and service contracts for facility maintenance, equipment, and supplies.
• Develop and implement preventative maintenance programs for all facility assets.
• Handle guest inquiries, complaints, and emergency situations promptly and professionally.

Requirements

• Bachelor's degree in Business Administration, Facility Management, or a related field.
• Minimum of 6 years of progressive experience in operations management, with a focus on sports facilities or large venue management.
• Proven ability to manage budgets, control costs, and improve operational efficiency.
• Strong understanding of facility maintenance, security protocols, and event logistics.
• Excellent leadership, communication, problem-solving, and decision-making skills.
• Experience with staff supervision and team management.
• Proficiency in relevant software for scheduling, budgeting, and facility management.
• Ability to work flexible hours, including evenings, weekends, and holidays, to support event schedules.
• Must reside in or be willing to relocate to Pretoria, Gauteng, ZA.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical aid, life insurance, and a retirement fund.
• Opportunities for professional development and training in facility management.
• Access to state-of-the-art sports facilities and equipment.
• A dynamic work environment with exposure to major sporting events.
• Generous annual leave and other employment benefits.