About the Role
Our client, a leading provider of sports and recreational facilities, is seeking a dedicated and experienced Sports Facility Operations Manager to oversee their flagship venue in Rustenburg, North West . This critical role involves ensuring the smooth, safe, and efficient operation of all facility aspects, from sports grounds and equipment to customer service and event management. The ideal candidate will possess a strong background in facility management, exceptional organizational skills, and a passion for sports and community engagement. You will be responsible for managing staff, coordinating maintenance, overseeing budgets, and ensuring a premier experience for all users, from professional athletes to local sports clubs. This is a hands‑on position that requires proactive leadership and a commitment to excellence in a dynamic environment.
Key Responsibilities
- Oversee the daily operations of the sports facility, ensuring high standards of cleanliness, safety, and maintenance.
- Manage and schedule facility staff, including groundskeepers, maintenance crews, and customer service representatives.
- Develop and implement operational policies and procedures to enhance efficiency and user satisfaction.
- Coordinate and manage the booking of facilities for various sports events, leagues, training sessions, and community functions.
- Ensure all sports equipment is well‑maintained, functional, and meets safety standards.
- Manage the facility budget, controlling expenses and identifying cost‑saving opportunities.
- Oversee the maintenance and repair of sports surfaces, grounds, and infrastructure.
- Implement and enforce health and safety regulations, conducting regular risk assessments.
- Act as the primary point of contact for facility users, addressing inquiries and resolving issues promptly.
- Liaise with external contractors and vendors for specialized maintenance and services.
Requirements
- Diploma or Degree in Facility Management, Sports Management, Business Administration, or a related field.
- Minimum of 4 years of experience in facility operations management, preferably within the sports or leisure industry.
- Proven experience in staff supervision, budget management, and operational planning.
- Strong understanding of sports facility maintenance, turf management, and safety protocols.
- Excellent organizational and time management skills, with the ability to multitask effectively.
- Proficiency in Microsoft Office Suite and facility management software.
- Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Demonstrated problem‑solving abilities and a proactive approach to operational challenges.
- First Aid and CPR certification is an advantage.
- A commitment to providing excellent customer service and ensuring a positive user experience at the facility in Rustenburg.
Benefits
- Our client offers a competitive salary package and a comprehensive benefits program designed to support employee well‑being and professional growth.
- Medical aid contributions.
- Provident fund.
- Generous annual leave.
- Employees will have access to the facility's amenities and opportunities for continued professional development in sports management.
- You will be part of a dedicated team committed to fostering a vibrant sports community in Rustenburg.
- The role provides significant autonomy and the chance to make a tangible impact on the success of a key local sporting hub.
- Performance‑based incentives may also be available.
- We are committed to creating a safe and inclusive working environment.