Specialized Refrigeration Technician

Placements24; Klerksdorp; Híbrido; ZAR 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Home office stipend

Professional development support

Remote work culture

Descripción de la vacante

Placements24 is seeking a Specialized Refrigeration Technician for a remote-first role focusing on the Klerksdorp region, with support across locations. You will provide advanced remote diagnostics, troubleshooting, and guidance to on-site teams to ensure optimal refrigeration performance in commercial and industrial setups.

You will work independently, using diagnostic software and remote access tools, while staying current with the latest refrigeration technology and safety regulations.

Formación

• Proven experience in refrigeration, especially commercial/industrial systems.
• Ability to diagnose and troubleshoot remotely using diagnostic tools.
• Strong knowledge of refrigeration cycles, compressors, evaporators and control systems.

Responsabilidades

• Provide expert remote technical support and diagnostics for refrigeration units.
• Troubleshoot complex issues including leaks, electrical controls, and component failures remotely.
• Develop and maintain technical documentation, service bulletins and guides.
• Guide on-site technicians and clients through repair procedures via virtual means.
• Analyze performance data to identify trends and preventative actions.
• Collaborate with engineering for feedback on product performance.
• Manage remote service requests and ensure timely resolutions per SLAs.
• Conduct virtual training for client staff on maintenance best practices.
• Stay updated on refrigeration technology and service techniques.

Conocimientos

Remote diagnostics

Troubleshooting

Refrigeration cycles

Control systems

Diagnostic software

Remote access tools

Communication

Independent work

Time management

Educación

Trade qualification in refrigeration

Herramientas

Remote diagnostic tools

Diagnostics software

Descripción del empleo

About the Role

Our client, a leader in commercial refrigeration solutions, is seeking a highly skilled Specialized Refrigeration Technician to join their dedicated team. This is a remote‑first role, requiring you to leverage your expertise to support clients and field teams across various locations, with a primary focus on the Klerksdorp, North West region and its surroundings. You will be responsible for providing advanced technical guidance, remote diagnostics, and troubleshooting for complex refrigeration systems used in commercial and industrial settings. Your deep understanding of refrigeration cycles, components, and control systems will be paramount. This role necessitates strong analytical abilities, excellent communication skills, and the capacity to guide on‑site personnel through intricate repair processes via virtual means. We are looking for a proactive individual passionate about delivering exceptional technical support from a remote capacity, ensuring the optimal performance of critical refrigeration infrastructure.

Key Responsibilities

Provide expert remote technical support and diagnostic services for commercial and industrial refrigeration units. Troubleshoot complex system issues, including refrigerant leaks, electrical control problems, and component failures, using remote diagnostic tools and virtual communication. Develop and maintain detailed technical documentation, service bulletins, and remote troubleshooting guides. Guide and assist on‑site technicians and clients through complex repair and maintenance procedures. Analyse system performance data to identify trends, potential failures, and recommend preventative actions. Collaborate with the engineering department to provide feedback on product performance and reliability. Manage remote service requests, ensuring timely and effective resolutions in line with service agreements. Conduct virtual training sessions for client staff on basic maintenance and operational best practices. Stay abreast of the latest advancements in refrigeration technology and service techniques. Maintain accurate records of all remote support activities and customer interactions.

Requirements

Proven experience as a Refrigeration Technician, with a significant focus on commercial and industrial systems. Demonstrated ability to diagnose and troubleshoot complex refrigeration problems remotely. In‑depth knowledge of refrigeration cycles, compressors, evaporators, condensers, and control systems. Proficiency with diagnostic software and remote access tools. Excellent communication, interpersonal, and problem‑solving skills. Ability to work independently and manage time effectively in a remote work environment. Relevant trade qualification in refrigeration or a related field. Experience with ammonia or other specialized refrigerants is a plus. Familiarity with safety regulations related to refrigeration systems. Willingness to be available for urgent remote consultations as needed, even outside standard hours occasionally.

Benefits

Our client offers a competitive salary, performance incentives, and comprehensive health and retirement benefits tailored for remote employees. We provide a dedicated home office stipend and support for professional development, including specialized training courses and certifications. Enjoy the flexibility of a remote role while contributing to the critical maintenance of refrigeration systems across diverse industries. Join a forward‑thinking company that values technical expertise and fosters a strong remote work culture. Your contributions in ensuring operational efficiency for clients in and around Klerksdorp will be highly valued.