Spa Therapist

NB Consulting; Montagu; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Provident fund contributions

Accommodation

Job summary

Sanbona Wildlife Reserve invites a skilled Spa Therapist to join its luxury lodge team. Deliver a full range of spa treatments while using booking systems to manage guest arrivals, stays, and departures.

You will maintain stock, advise guests on services, and ensure a safe, confidential, and superior guest experience in a stunning wildlife setting. The role requires CIDESCO or equivalent, at least 1 year in a 5-star environment, and excellent English communication alongside strong teamwork and

Qualifications

• CIDESCO or equivalent required.
• Minimum 1 year experience in a luxury 5-star hotel or lodge.
• Proficient in beauty treatments and guest service.

Responsibilities

• Deliver high-quality spa treatments (facials, massages, manicures/pedicures, waxing).
• Utilise booking systems for guest check-in, stays, and billing.
• Maintain stock levels and inform lodge operations of product needs.
• Provide expert treatment and product advice to guests.
• Ensure guest safety, comfort, and confidentiality during treatments.
• Assist with stock takes, purchasing, and inventory requisitions.
• Keep reception area clean, stocked, and welcoming.
• Report guest feedback professionally to management.
• Adhere to health and safety policies and contribute to a secure workplace.

Skills

Spa treatments proficiency

Customer service

Teamwork

Communication in English

Education

CIDESCO Diploma in Beauty Therapy

Tools

Booking software

Job description

Join a dedicated team operating within a prestigious wildlife reserve known for its exceptional service and natural beauty. Sanbona is a leading luxury lodge in the Western Cape, they offer a vibrant work environment where professionalism, team spirit, and guest satisfaction are at the forefront.

What You'll Do:

• Deliver high-quality spa treatments including facials, massages, body wraps, pedicures, manicures, and waxing, ensuring guest expectations are exceeded.
• Effectively use software applications for guest bookings, arrivals, stays, billing, and departures.
• Maintain appropriate stock levels and inform lodge operations of product needs.
• Provide expert advice on treatments and products to guests.
• Ensure the safety, comfort, and confidentiality of all guests during treatments.
• Assist with stock takes, purchasing, and inventory requisitions.
• Keep the reception area clean, well-stocked, and welcoming.
• Report guest feedback, comments, and complaints professionally.
• Contribute to a safe and secure work environment by adhering to health and safety policies.
• Support the lodge in delivering world-class service through teamwork and attention to detail.

Requirements:

• International Diploma in Beauty Therapy (CIDESCO) or equivalent.
• Minimum of 1 year experience in a similar role within a luxury 5-star hotel or lodge.
• Proven ability to perform beauty treatments competently.
• Excellent communication skills in English.
• Strong customer service orientation and teamwork skills.
• Competence in backstock management.

Nice to Have:

• Previous experience in a luxury 5-star hospitality setting.

What We'll Give You:

• The opportunity to work in a picturesque environment dedicated to excellence.
• Benefits including provident fund contributions and accommodation.

If you are passionate about delivering exceptional guest experiences and thrive in a luxury setting, we invite you to be part of this dynamic team. Step into a role where your skills make a real difference— to contribute to unforgettable guest moments in the heart of nature.