Spa Manager & Wellness Coordinator

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 640,000; Full time

Job summary

Placements24 in Richards Bay, KwaZulu-Natal, is seeking an experienced Spa Manager & Wellness Coordinator to lead daily operations and staff, while shaping guest experiences in our tranquil retreat.

This hybrid role requires a proactive leader who can balance hands-on management with strategic planning, curate innovative wellness programs, oversee bookings, inventory and hygiene to uphold the highest standards.

Qualifications

• Experience leading spa or wellness teams.
• Strong guest service orientation.
• Ability to plan strategically and manage operations.

Responsibilities

• Oversee daily spa operations and staff management.
• Curate wellness programs and guest experiences.
• Manage bookings, inventory, and hygiene standards.
• Balance hands-on management with strategic planning.

Skills

Leadership

Wellness industry knowledge

Guest experience focus

Job description

About the Role

Our client, a renowned spa and wellness retreat in Richards Bay, KwaZulu-Natal, is seeking an experienced and charismatic Spa Manager & Wellness Coordinator. This hybrid role requires a dedicated leader to oversee daily operations, manage staff, and ensure an exceptional guest experience, with flexibility for strategic planning and administrative tasks to be conducted remotely. You will be instrumental in curating innovative wellness programs, managing bookings, maintaining inventory, and upholding the highest standards of service and hygiene. The ideal candidate possesses strong leadership qualities, a deep understanding of the spa and wellness industry, and a passion for guest satisfaction. This position offers a unique opportunity to lead a talented team and shape the future of wellness offerings in Richards Bay. We are committed to fostering a tranquil and rejuvenating atmosphere for our guests and a dynamic and supportive environment for our staff. This role combines hands-on management with strategic oversight, providing a comprehensive and rewarding career path within the hospitality and wellness sector. Your ability to balance operational excellence with visionary planning will be key to success.