South Africa Luxury Hospitality Business Development Lead

Sagma Corp Middle East - Asia Pacific; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

SAGMA Hospitality is seeking a Sales Manager to drive business across South Africa’s luxury hospitality sector. Based in Cape Town or Johannesburg, you will be the sole local representative reporting to the Managing Director in Dubai, owning the commercial relationship from prospecting to payment and ongoing client service.

You will engage five‑star hotels, luxury lodges, and hospitality groups, coordinating with the Dubai team and local warehousing/logistics partners, delivering strong results

Qualifications

• At least 4 years of relevant B2B sales experience in South Africa, including direct sales to hotels, luxury lodges or hospitality groups.
• An established network of decision-makers within South Africa’s luxury hospitality sector.
• A proven track record of winning new accounts and growing existing business.
• Strong negotiation, account management and client relationship skills.
• Highly organised, meticulous and detail‑oriented, with consistent follow‑up on quotations, orders, deliveries and payments.

Responsibilities

• Develop new business across South Africa, building a qualified pipeline and converting opportunities into long‑term accounts.
• Grow existing client relationships through regular visits, product presentations and proactive follow‑up.
• Build relationships with hotel owners, general managers, procurement teams, executive housekeepers and spa managers.
• Prepare proposals and quotations, negotiate within agreed commercial guidelines and close sales.
• Manage orders from confirmation through to delivery, ensuring accurate product references, quantities, pricing and timelines.
• Coordinate accurate invoicing, monitor outstanding balances and follow up on payments with clients and the Dubai team.
• Liaise with the third‑party warehouse and logistics providers to ensure accurate order preparation, timely dispatch and successful delivery.
• Monitor stock availability and client consumption, anticipate replenishment needs and flag potential shortages early.
• Resolve delivery issues, discrepancies and client complaints, taking ownership until each matter is closed.
• Maintain accurate commercial records and provide regular reporting on sales, pipeline, forecasts, collections and service issues.

Skills

B2B sales

Client relationships

Negotiation

Account management

Sales forecasting

Excel

English proficiency

Travel willingness

Independent work

Job description

SAGMA Hospitality is seeking a Sales Manager to drive business across South Africa’s luxury hospitality sector. Based in Cape Town or Johannesburg, you will be the sole local representative reporting to the Managing Director in Dubai, owning the commercial relationship from prospecting to payment and ongoing client service.

You will engage five‑star hotels, luxury lodges, and hospitality groups, coordinating with the Dubai team and local warehousing/logistics partners, delivering strong results