Social Support Coordinator

Placements24; Paarl; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Paid time off

Professional development

Job summary

Placements24 is seeking a dedicated Social Support Coordinator to help residents in Paarl by assessing needs, linking to resources, and guiding families through complex social challenges.

You will work a hybrid schedule, balancing in-office coordination with community outreach, and collaborate with local agencies to coordinate care while maintaining confidential records and tracking progress.

Qualifications

• Diploma or Bachelor's degree in Social Work, Psychology, Community Development, or related field.
• Minimum of 2 years of experience in a social work, counseling, or community support role.
• Strong understanding of social issues, mental health, and family dynamics.
• Excellent listening, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience in case management and resource coordination.
• Familiarity with the Paarl community and its resources is a plus.
• Patience, empathy, and a genuine desire to help others.
• Must be able to work a hybrid schedule, balancing office and community-based work.

Responsibilities

• Conduct needs assessments for individuals and families seeking support.
• Develop and implement personalized support plans tailored to client needs.
• Connect clients with community resources, including social services, housing assistance, and employment support.
• Provide emotional support and counseling to clients.
• Facilitate group sessions and workshops on relevant topics (e.g., parenting, stress management).
• Maintain confidential client records and track progress.
• Collaborate with local agencies and service providers to coordinate care.
• Organize and execute community outreach events to promote available services.
• Advocate for clients' needs within various systems.
• Stay informed about local resources and social services available in the Paarl area.

Skills

Active listening

Communication

Interpersonal skills

Empathy

Teamwork

Independent work

Education

Diploma or Bachelor's degree in Social Work, Psychology, Community Development, or related field

Tools

MS Office Suite

Job description

About the Role

Our client is seeking a dedicated and compassionate Social Support Coordinator to join their team in Paarl, Western Cape . This role is integral to providing essential support services to individuals and families facing various social challenges. You will work directly with clients to assess their needs, connect them with appropriate resources, and provide ongoing guidance and encouragement. This hybrid position requires a balance of in-office administrative duties and community-based outreach. The ideal candidate is empathetic, highly organized, and possesses excellent interpersonal skills, enabling them to build trusting relationships within the community. You will play a key role in enhancing the well-being of residents in Paarl .

Key Responsibilities

• Conduct needs assessments for individuals and families seeking support.
• Develop and implement personalized support plans tailored to client needs.
• Connect clients with community resources, including social services, housing assistance, and employment support.
• Provide emotional support and counseling to clients.
• Facilitate group sessions and workshops on relevant topics (e.g., parenting, stress management).
• Maintain confidential client records and track progress.
• Collaborate with local agencies and service providers to coordinate care.
• Organize and execute community outreach events to promote available services.
• Advocate for clients' needs within various systems.
• Stay informed about local resources and social services available in the Paarl area.

Requirements

• Diploma or Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
• Minimum of 2 years of experience in a social work, counseling, or community support role.
• Strong understanding of social issues, mental health, and family dynamics.
• Excellent listening, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience in case management and resource coordination.
• Familiarity with the Paarl community and its resources is a plus.
• Patience, empathy, and a genuine desire to help others.
• Must be able to work a hybrid schedule, balancing office and community-based work.

Benefits

We offer a competitive salary, medical aid, and paid time off. Opportunities for professional development and training are available. This hybrid role provides a dynamic work experience, combining office-based coordination with direct community engagement in beautiful Paarl . Join a committed team making a real difference.