Community Outreach Coordinator (Family Support)

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical aid

Paid time off

Job summary

Placements24 is seeking a proactive Community Outreach Coordinator for our client in Paarl, Western Cape. The role focuses on developing and implementing outreach plans, forging partnerships with community leaders and schools, and connecting families with vital resources.

The position blends on-site community work with remote administration, requiring strong networking, communication, and organizational abilities, plus a genuine passion for strengthening families.

Qualifications

• Qualification in Social Work, Community Development, Public Relations, or a related field is preferred.
• Proven experience (minimum 3 years) in community outreach, engagement, or a similar role, preferably within the non-profit or social services sector.
• Excellent networking, interpersonal, and communication skills (both written and verbal).
• Demonstrated ability to build and maintain relationships with diverse community groups.
• Strong organizational and project management skills.
• Proficiency in using social media and digital communication tools for outreach.
• Ability to work independently, take initiative, and manage multiple tasks.
• A genuine commitment to supporting families and promoting community well-being.
• Cultural competence and sensitivity to the needs of diverse populations in Paarl.

Responsibilities

• Develop and execute comprehensive community outreach plans to promote family support services.
• Identify and build strong relationships with community leaders, local organizations, schools, and other relevant stakeholders.
• Organize and participate in community events, workshops, and information sessions to raise awareness of services.
• Connect families in need with appropriate support programs, resources, and services.
• Conduct needs assessments within the community to identify gaps and opportunities for service enhancement.
• Develop and distribute outreach materials, such as flyers, brochures, and social media content.
• Maintain accurate records of outreach activities, contacts, and referrals.
• Collaborate with internal program staff to ensure seamless service delivery to referred families.
• Gather feedback from the community and clients to inform program development and improvement.
• Represent the organization at community meetings and networking events.

Skills

Networking abilities

Communication skills

Interpersonal skills

Project management

Education

Qualification in Social Work or related field

Job description

About the Role

Our client, a non-profit organization dedicated to strengthening families, is seeking a proactive and community-focused Community Outreach Coordinator to join their team in Paarl, Western Cape . This role is central to expanding the reach and impact of our client's family support services within the local community. The successful candidate will be responsible for developing and implementing outreach strategies, building partnerships with community stakeholders, and connecting families with vital resources and programs. We are looking for an individual with excellent networking abilities, strong communication skills, and a genuine passion for supporting families. This position offers a blend of community engagement, program promotion, and client support, contributing directly to the well-being of families in the Paarl area. The role requires initiative, cultural sensitivity, and the ability to work effectively both independently and collaboratively to achieve outreach goals.

Key Responsibilities

• Develop and execute comprehensive community outreach plans to promote family support services.
• Identify and build strong relationships with community leaders, local organizations, schools, and other relevant stakeholders.
• Organize and participate in community events, workshops, and information sessions to raise awareness of services.
• Connect families in need with appropriate support programs, resources, and services.
• Conduct needs assessments within the community to identify gaps and opportunities for service enhancement.
• Develop and distribute outreach materials, such as flyers, brochures, and social media content.
• Maintain accurate records of outreach activities, contacts, and referrals.
• Collaborate with internal program staff to ensure seamless service delivery to referred families.
• Gather feedback from the community and clients to inform program development and improvement.
• Represent the organization at community meetings and networking events.

Requirements

• A qualification in Social Work, Community Development, Public Relations, or a related field is preferred.
• Proven experience (minimum 3 years) in community outreach, engagement, or a similar role, preferably within the non-profit or social services sector.
• Excellent networking, interpersonal, and communication skills (both written and verbal).
• Demonstrated ability to build and maintain relationships with diverse community groups.
• Strong organizational and project management skills.
• Proficiency in using social media and digital communication tools for outreach.
• Ability to work independently, take initiative, and manage multiple tasks.
• A genuine commitment to supporting families and promoting community well-being.
• Cultural competence and sensitivity to the needs of diverse populations in Paarl .
• A valid driver's license and access to reliable transportation are required for travel within the community.

Benefits

Our client offers a competitive salary and benefits package, including medical aid and paid time off. This role provides significant opportunities for professional growth and development in community engagement and program management. You will work in a supportive and mission-driven environment, making a tangible difference in the lives of families. The hybrid nature of the role allows for a balance between community-based work and remote administrative tasks. Join a passionate team dedicated to building stronger communities and empowering families through accessible support services.