Social Media & E-commerce Assistant

Placements24; Benoni; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Placements24 in Benoni is seeking an enthusiastic Social Media & E-commerce Assistant to help manage our online presence and support daily e-commerce operations. This entry-level role is ideal for someone passionate about digital marketing and eager to learn, contribute to social media management, content creation, and sales support.

You will work closely with the marketing team to boost customer engagement, update product information, and assist with promotional campaigns, gaining exposure to

Qualifications

• Some experience or strong interest in social media management and digital marketing.
• Familiarity with major social media platforms and basic content creation tools (e.g., Canva).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt in an e-commerce environment.

Responsibilities

• Assist in managing social media accounts, scheduling posts, and engaging with the online community.
• Create basic visual and written content for social media and product listings.
• Support updating and maintaining product information on the e-commerce website.
• Help monitor online sales channels and customer inquiries, providing timely responses.
• Assist in tracking social media performance metrics and preparing simple reports.
• Collaborate with the marketing team on promotional activities and campaigns.

Skills

Social media management

Digital marketing

Communication

Organization

Tools

Canva

Job description

About the Role

Our client is looking for an enthusiastic and organized Social Media & E-commerce Assistant to support their growing online business in Benoni . This entry-level position is ideal for an individual passionate about digital marketing and e-commerce, eager to learn and contribute to social media management, content creation, and online sales support. You will play a key role in maintaining the company's online presence and assisting with daily e-commerce operations, working closely with the marketing team to enhance customer engagement and drive sales.

Key Responsibilities

• Assist in managing social media accounts, scheduling posts, and engaging with the online community.
• Create basic visual and written content for social media and product listings.
• Support the updating and maintenance of product information on the e-commerce website.
• Help monitor online sales channels and customer inquiries, providing timely responses.
• Assist in tracking social media performance metrics and preparing simple reports.
• Collaborate with the marketing team on promotional activities and campaigns.

Requirements

• Some experience or a strong interest in social media management and digital marketing.
• Familiarity with major social media platforms and basic content creation tools (e.g., Canva).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt to new tasks within an e-commerce environment.
• A passion for online retail and digital trends.

Benefits

• Competitive entry-level salary with opportunities for advancement.
• On-the-job training and mentorship from experienced professionals.
• Exposure to various aspects of e-commerce and digital marketing.
• A positive and supportive team environment in Benoni .
• Potential for increased responsibility as skills develop.