Social Media & E-commerce Assistant

Placements24; Soweto; On-site; ZAR 67,000 - 100,000; Full time

Benefits offered by this job

Stipend provided

Job summary

Placements24 in Soweto is seeking a motivated Social Media & E-commerce Assistant intern to support our team. You will assist with content creation, community engagement, order processing, and customer support for the online store.

This internship offers hands-on experience in digital marketing and e-commerce, mentorship from seasoned professionals, and the chance to develop practical skills while contributing to real-world online business operations in a dynamic team environment in Soweto.

Qualifications

• Currently enrolled in a Marketing, Business, or Communications degree program.
• Strong interest in social media and e-commerce.
• Good written and verbal communication skills.
• Organizational skills and willingness to learn.
• Ability to work effectively within a team in Soweto.

Responsibilities

• Manage daily social media posts and engage with followers.
• Create social media content, including graphics and copy.
• Assist with order processing and customer support for the e-commerce store.
• Respond to customer inquiries via email and social channels.
• Conduct basic market research on competitors and trends.
• Update product listings and website content as needed.

Skills

Degree student

Social media basics

Communication skills

Teamwork

E-commerce interest

Organizational skills

Education

Marketing/Business/Communications degree

Job description

About the Role

Our client is seeking an enthusiastic and eager Social Media & E-commerce Assistant to support their team in Soweto . This internship provides invaluable hands-on experience in the dynamic fields of social media management and e-commerce operations. You will assist with content creation, community engagement, order processing, and customer support tasks, contributing directly to the smooth functioning of the online business. This is an excellent opportunity for a motivated individual looking to build a career in digital marketing and e-commerce.

Key Responsibilities

• Assist in managing daily social media posts and engaging with followers across various platforms.
• Support the creation of social media content, including graphics and written copy.
• Help with order fulfillment, tracking, and processing for the e-commerce store.
• Respond to customer inquiries via email and social media channels under supervision.
• Conduct basic market research on competitor activities and industry trends.
• Assist in updating product listings and website content as needed.

Requirements

• Current enrollment in a degree program related to Marketing, Business, Communications, or a related field.
• Passion for social media and e-commerce.
• Basic understanding of social media platforms.
• Good written and verbal communication skills.
• Organizational skills and a willingness to learn.
• Ability to work effectively within a team in Soweto .

Benefits

• Stipend/internship salary to support living expenses.
• Practical, real-world experience in e-commerce and social media marketing.
• Mentorship from experienced professionals in the field.
• Opportunity to gain practical skills and build a professional network.
• Exposure to the operations of an online retail business in Soweto .