Social Media & E-commerce Assistant

Placements24; LegKraal Gate; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Career growth potential

Friendly work environment

Job summary

Placements24 is seeking a Social Media & E-commerce Assistant in Mahikeng. You will help manage social media, update product listings, and support online campaigns, gaining hands-on experience in a dynamic e-commerce setting.

The role offers mentorship, entry-level salary, and opportunities to learn from experienced professionals within a collaborative team.

Qualifications

• High school diploma or equivalent; related coursework or certification is a plus.
• 0-2 years of experience in social media management or e-commerce support.
• Familiarity with major social media platforms and basic functionalities.
• Basic understanding of e-commerce principles and online retail operations.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and eagerness to learn new software and tools.

Responsibilities

• Assist in managing and scheduling content across social media platforms.
• Monitor social channels for comments and messages and respond or escalate.
• Update product listings, descriptions, and images on the e-commerce site.
• Support online marketing campaigns, promotions, and emails.
• Conduct basic market research on competitors and trends.
• Assist with customer service inquiries related to online orders and navigation.

Skills

Social media management

E-commerce support

Content scheduling

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

About the Role

Our client is looking for an enthusiastic and organized Social Media & E-commerce Assistant to join their team in Mahikeng . This role is perfect for an individual keen to develop their skills in both digital marketing and online retail operations. You will support the marketing and e-commerce teams by managing social media accounts, assisting with website updates, and helping to coordinate online campaigns. This position offers hands-on experience in a dynamic e-commerce setting, contributing directly to the brand's online engagement and sales efforts, working closely with experienced professionals to learn and grow.

Key Responsibilities

• Assist in managing and scheduling content across various social media platforms (Facebook, Instagram, Twitter).
• Monitor social media channels for comments, messages, and mentions, responding appropriately or escalating as needed.
• Help update product listings, descriptions, and images on the company's e-commerce website.
• Support the execution of online marketing campaigns, promotions, and email newsletters.
• Conduct basic market research on competitors and industry trends.
• Assist with customer service inquiries related to online orders and website navigation.

Requirements

• High school diploma or equivalent; relevant college coursework or certification is a plus.
• 0-2 years of experience in social media management or e-commerce support.
• Familiarity with major social media platforms and their basic functionalities.
• Basic understanding of e-commerce principles and online retail operations.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite and eagerness to learn new software and tools.

Benefits

• Competitive entry-level salary with potential for annual reviews.
• On-the-job training and mentorship in social media marketing and e-commerce.
• Opportunities for career growth within the company.
• A friendly and collaborative work environment in Mahikeng.
• Contribution to exciting online brand initiatives.