E-commerce Social Media Assistant

Placements24; Soweto; Hybrid; ZAR 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

On-the-job training and mentorship

Competitive salary for an assistant

Job summary

Placements24 in Soweto seeks an E-commerce Social Media Assistant to help manage social channels, engage with customers online, and support daily e-commerce operations. The role combines in-office collaboration with remote work in a dynamic hybrid setting.

You will learn digital marketing and e-commerce basics on the job, collaborating with the marketing team to drive brand growth and customer satisfaction in a fast-paced environment.

Qualifications

• Basic understanding of social media platforms and their functions.

Responsibilities

• Support the Social Media Manager in daily tasks, including content scheduling and community engagement.

Skills

Social media basics

Canva familiarity

Written communication

Organization

Eagerness to learn

Tools

Canva

Job description

About the Role

Our client is seeking an eager and detail-oriented E-commerce Social Media Assistant to join their team in Soweto . This role offers a fantastic opportunity to learn and grow within the digital marketing and e-commerce space. You will assist in managing social media platforms, creating engaging content, interacting with customers online, and supporting daily e-commerce operations. This hybrid position allows for both in-office collaboration and remote flexibility, providing a dynamic work environment where you can contribute to brand growth and customer engagement.

Key Responsibilities

• Support the Social Media Manager in daily tasks, including content scheduling and community engagement.
• Create visually appealing and relevant content for various social media channels.
• Monitor social media channels for comments, messages, and mentions, responding appropriately.
• Assist in updating product information and managing customer inquiries on the e-commerce platform.
• Help track social media analytics and contribute to performance reports.
• Collaborate with the marketing team on campaigns and promotional activities.

Requirements

• Basic understanding of social media platforms and their functions.
• Familiarity with content creation tools like Canva is a plus.
• Good written and verbal communication skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Eagerness to learn about e-commerce and digital marketing.
• Ability to work effectively in a hybrid setting.

Benefits

• Competitive salary for an assistant role with opportunities for increases.
• Hybrid work model offering a balance of office and remote work.
• On-the-job training and mentorship in digital marketing and e-commerce.
• A supportive team environment in Soweto fostering professional development.
• Exposure to diverse aspects of online retail operations.