Social Media & Content Manager

Jackie Cory Recruitment; Oos-Kaap; On-site; ZAR 350,000 - 650,000; Full time

Job summary

Jackie Cory Recruitment in Port Elizabeth is seeking a Social Media & Content Manager to lead content creation and publishing across multiple brands. You will own content calendars, copy, short-form video and product photography while coordinating influencers and freelancers.

The role requires strong English writing, 3+ years in social media, and office-based work in Port Elizabeth. You will also manage email campaigns, AI-powered responses, and analyze cross-channel performance to drive

Qualifications

• Matric with a relevant marketing, communications, journalism or digital media qualification, or equivalent experience.
• Minimum 3 years’ hands-on social media management across at least three platforms.
• Proven portfolio with created content and measurable results.
• Experience in community management and influencer campaigns.
• Strong copywriting and short-form video editing skills.
• Ability to analyze analytics and prepare monthly performance reports.
• Excellent written English and ability to adapt to brand voices.
• Based in Port Elizabeth and office-based, with occasional evenings/weekends.

Responsibilities

• Plan, create, schedule and publish social media content across multiple brands.
• Manage content calendars, copywriting, short-form video creation and photography.
• Manage social accounts, access, security and community engagement.
• Coordinate influencers, content creators and freelancers with briefs and approvals.
• Plan and execute email campaigns and manage AI-powered customer responses.
• Monitor comments and feedback, escalate issues as needed.
• Manage paid social campaigns and track performance.
• Analyse social, email and website analytics; prepare KPI reports.
• Collaborate with marketing, design, e-commerce and commercial teams to ensure brand consistency.
• Support launches of new brands for local and international markets.
• Ensure compliance with platform policies and POPIA requirements.

Skills

Content calendars

Copywriting

Video production

Analytics

Email marketing

AI chatbots

Influencer campaigns

Brand voice adaptation

Education

Matric with marketing/communications/digital media qualification

Tools

Email marketing platforms

Content scheduling tools

Job description

Social Media & Content Manager

Location: Port Elizabeth (Office-Based)

Key Responsibilities

• Plan, create, schedule and publish engaging social media content across multiple brands and platforms.
• Manage content calendars, copywriting, short-form video creation, product photography and stories.
• Manage social media accounts, platform access, security and community engagement.
• Coordinate influencers, content creators and freelance suppliers, including briefs, approvals and performance tracking.
• Plan and execute email marketing campaigns and manage AI-powered customer responses.
• Monitor comments, messages, customer feedback and brand reputation, escalating issues where necessary.
• Manage approved paid social campaigns and track campaign performance.
• Analyse social media, email and website analytics, prepare monthly KPI reports and recommend improvements.
• Collaborate with marketing, design, e-commerce and commercial teams to ensure consistent brand communication.
• Support the launch of new brands, including preparing social media accounts and launch content for local and international markets.
• Ensure compliance with platform policies, advertising regulations, age restrictions and POPIA requirements.

Requirements

• Matric plus a relevant marketing, communications, journalism or digital media qualification, or equivalent experience.
• Minimum 3 years’ hands‑on social media management experience, including ownership of content calendars and publishing across at least three platforms.
• Proven portfolio demonstrating personally created content and measurable results.
• Experience in community management, influencer campaigns and social media account administration.
• Strong copywriting, short‑form video shooting and editing skills.
• Experience with email marketing platforms and reporting on campaign performance.
• Ability to analyse platform and email analytics and compile monthly performance reports.
• Excellent written English and the ability to adapt content to different brand voices.
• Knowledge of paid social advertising, content scheduling tools and AI chatbots will be advantageous.
• Experience with regulated products, multi‑brand FMCG businesses or launching social media accounts from scratch will be beneficial.
• Must be based in Port Elizabeth and willing to work office‑based, with occasional evening and weekend monitoring as required.