Social Media Content Creator & Community Manager

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

Retirement savings plan

Annual leave

Professional development

Hybrid work model

Richards Bay office

Job summary

Placements24 seeks a Creative Social Media Content Creator & Community Manager for Richards Bay, KwaZulu-Natal. The role merges content production with active community engagement across platforms like Instagram, Facebook and TikTok, with a dynamic hybrid work model that combines office presence in Richards Bay and remote collaboration.

You will craft on-brand visuals and copy, monitor trends, respond to followers, support campaigns, and analyze performance to boost reach and sentiment.

Qualifications

• Proven experience as a Social Media Content Creator or Community Manager.
• Strong portfolio with content across formats (image, video, written).
• Excellent understanding of major social platforms and audiences.
• Proficiency in Canva and Adobe Creative Suite (Photoshop, Premiere).
• Exceptional copywriting and editing with consistent brand voice.
• Experience with social media management and analytics tools.

Responsibilities

• Create and schedule compelling content for Instagram, Facebook, TikTok and others.
• Maintain consistent brand voice and visual identity across channels.
• Engage with online community through timely, authentic responses.
• Monitor trends and competitor activity to identify opportunities.
• Collaborate with marketing to align content with campaigns and launches.
• Analyze performance metrics and provide optimization insights.

Skills

Content creation

Community management

Copywriting

Analytical thinking

Social media strategy

Education

Portfolio of work

Tools

Canva

Adobe Creative Suite

Buffer/Hootsuite

Job description

About the Role

Our client, a rapidly expanding e-commerce business, is seeking a creative and engaging Social Media Content Creator & Community Manager to join their team in Richards Bay, KwaZulu-Natal . This role is essential for developing captivating content and fostering a thriving online community around our client's brand. The ideal candidate will have a passion for storytelling, a keen eye for visual aesthetics, and a natural ability to connect with audiences across various social media platforms. You will be responsible for conceptualizing, producing, and distributing engaging content that resonates with our target demographic, while also actively managing and growing our online community. This position offers a dynamic hybrid work model, allowing for flexible collaboration between our office in Richards Bay and remote work. It's an exciting opportunity to make a tangible impact on our client's brand perception and customer engagement in the digital sphere.

Key Responsibilities

• Conceptualize, create, and schedule compelling and on-brand content (images, videos, graphics, copy) for social media platforms including Instagram, Facebook, TikTok, and others relevant to e-commerce.
• Develop and maintain a consistent brand voice and visual identity across all social media channels.
• Actively engage with the online community by responding to comments, messages, and reviews in a timely and authentic manner.
• Monitor social media trends, user-generated content, and competitor activities to identify opportunities for engagement and content creation.
• Collaborate with the marketing team to align social media content with broader marketing campaigns, product launches, and promotions.
• Analyze social media performance metrics, track engagement rates, reach, and sentiment, and provide insights for content optimization.
• Assist in the development and execution of social media advertising campaigns, including creative input and performance monitoring.
• Stay updated on the latest social media platform features, algorithm changes, and best practices for content creation and community management.

Requirements

• Proven experience as a Social Media Content Creator, Community Manager, or similar role.
• A strong portfolio showcasing creative social media content across various formats (visual, video, written).
• Excellent understanding of major social media platforms (Instagram, Facebook, TikTok, etc.) and their respective audiences and best practices.
• Proficiency in content creation tools such as Canva, Adobe Creative Suite (Photoshop, Premiere Pro), or similar.
• Exceptional copywriting and editing skills with a strong command of grammar and brand voice.
• Experience with social media management and analytics tools (e.g., Buffer, Hootsuite, Sprout Social).
• Strong communication and interpersonal skills, with the ability to engage authentically with an online community.
• Ability to work effectively in a hybrid environment, demonstrating self-discipline and time management skills.
• A creative mindset with a proactive approach to identifying new content opportunities.

Benefits

• Our client offers a competitive salary, reflecting your skills and experience.
• Employees receive comprehensive medical coverage and access to a retirement savings plan.
• A generous annual leave allowance is provided to ensure a healthy work-life balance.
• Opportunities for professional development, including workshops and training in the latest digital marketing trends, are available.
• This hybrid role based in Richards Bay, KwaZulu-Natal , provides the flexibility to work both in our modern office space and remotely.
• Join a supportive and innovative team environment where your creativity is valued and your contributions directly impact brand growth.
• We foster a culture of collaboration and continuous improvement, empowering our employees to excel.