Social Media & Community Manager

Placements24; Rustenburg; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary

Job summary

Placements24 is seeking a creative Social Media & Community Manager to lead online engagement from our Rustenburg base. You will craft and execute strategies across platforms to boost brand awareness and loyalty, while building vibrant communities and driving meaningful conversations.

You will analyze metrics, collaborate with marketing and product teams, and stay ahead of trends. This role supports flexible working arrangements and growth opportunities within the North West region.

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or related field.
• Minimum of 3 years in social media management & community building.
• Proven ability to develop and execute successful social media strategies.
• Excellent content creation skills: copywriting, basic graphic design, and video editing.
• Proficiency with social media management tools and analytics platforms.
• Strong SEO understanding related to social content.
• Exceptional written and verbal communication; engages diverse audiences.
• Experience moderating online communities and discussions.
• Ability to work independently in a remote setting.
• Experience with paid social media advertising.
• Resides in or near Rustenburg, North West.

Responsibilities

• Develop, implement, and manage a comprehensive social media strategy aligned with business goals.
• Create, curate, and schedule engaging content for all platforms (Facebook, Instagram, Twitter, LinkedIn).
• Monitor channels for trends and engagement opportunities.
• Respond to comments and messages professionally to foster a positive community.
• Build and nurture online communities, encouraging user-generated content.
• Analyze performance metrics and report insights and recommendations.
• Collaborate with marketing, sales, and product teams for brand consistency.
• Identify influencers and brand advocates to expand reach.
• Manage social ads campaigns, including budget allocation and optimization.
• Stay updated with latest social media practices and tools.

Skills

Social media strategy

Content creation

Community management

Analytics

Paid advertising

SEO understanding

Copywriting

Graphic design basics

Video editing

Hootsuite

Buffer

Sprout Social

Education

Bachelor's degree in Marketing/Communications

Tools

Hootsuite

Buffer

Sprout Social

Job description

About the Role

Our client is searching for a creative and strategic Social Media & Community Manager to lead their online engagement efforts in Rustenburg, North West. This role is perfect for an individual passionate about building vibrant online communities and crafting compelling social media content. You will be responsible for developing and executing social media strategies across various platforms to enhance brand awareness, drive engagement, and foster customer loyalty. This position requires a deep understanding of social media trends, analytics, and community management best practices. The ideal candidate will be a natural communicator, adept at creating and curating engaging content, and skilled at fostering positive interactions online. This is an exceptional opportunity to make a significant impact on our client's digital footprint and connect with their audience on a meaningful level, driving brand advocacy and growth.

Key Responsibilities

• Develop, implement, and manage a comprehensive social media strategy aligned with business goals.
• Create, curate, and schedule engaging and high-quality content (text, image, video) for all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Monitor social media channels for industry trends, relevant conversations, and opportunities for engagement.
• Respond to comments, messages, and inquiries in a timely and professional manner, fostering a positive community environment.
• Build and nurture online communities, encouraging discussions and user-generated content.
• Analyze social media performance metrics (reach, engagement, conversions) and report on key insights and recommendations.
• Collaborate with marketing, sales, and product teams to ensure brand consistency and integrated campaign execution.
• Identify and engage with influencers and brand advocates to expand reach and credibility.
• Manage social media advertising campaigns, including budget allocation and performance optimization.
• Stay up-to-date with the latest social media best practices, tools, and technologies.

Requirements

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 3 years of experience in social media management and community building.
• Proven ability to develop and execute successful social media strategies.
• Excellent content creation skills, including copywriting, basic graphic design, and video editing.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms.
• Strong understanding of SEO and its relation to social media content.
• Exceptional written and verbal communication skills, with a talent for engaging different audiences.
• Experience in managing online communities and moderating discussions.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with paid social media advertising.
• Resides in or near Rustenburg, North West.

Benefits

Our client offers a competitive salary, flexible working arrangements, and a supportive team culture. This role provides the opportunity to shape the online voice of a growing brand and directly impact customer engagement. You will be empowered to experiment with new strategies and tools, fostering continuous learning and professional growth. As a valued member of the team, you will receive opportunities for advancement and contribute to exciting marketing initiatives. The remote nature of this role offers a great work-life balance for professionals in the North West region.