Snr Seafreight Import Controller

Tiger Recruitment; Johannesburg; On-site; ZAR 450,000 - 550,000; Full time

Job summary

Tiger Recruitment seeks a Senior Seafreight Import Controller in Johannesburg to coordinate international import/export cargo from origin to final delivery. You will liaise with freight forwarders, clearing agents, lines and transport providers to ensure on-time performance.

The role requires 3–5 years in import process and customer service, plus a solid understanding of documentation, customs clearance and Incoterms. Proficiency in MS Office and strong communication are essential.

Qualifications

• 3–5 years in import process and customer service.
• Afrikaans preferred as per client request.
• Experience coordinating international import/export cargo.
• Knowledge of documentation, customs clearance, Incoterms.
• Proficient with MS Office and strong organizational skills.

Responsibilities

• Coordinate international import and export cargo with freight forwarders and service providers.
• Liaise with overseas suppliers, customers and internal stakeholders to ensure schedules are met.
• Verify shipping documentation and resolve discrepancies.
• Coordinate customs clearance and delivery requirements.
• Monitor shipment progress and provide regular status updates to customers.
• Verify freight charges, invoices and supporting documents.
• Maintain shipment tracking reports and operational records.
• Provide after-hours and weekend operational support when required.
• Build strong working relationships with customers and service providers.

Skills

Import & Export operations

Customer service

MS Office

Organisational skills

Communication skills

Afrikaans preferred

Education

Grade 12 / Matric

Logistics/International Trade qualification (advantageous)

Tools

MS Excel

Job description

Snr Seafreight Import Controller (Johannesburg)

My well-established freight forwarder is seeking a suitable Sea Import Controller to join their team.

Min. 3 - 5 years experience handling the import process as well as customer service experience.

Pref. Afrikaans candidate (as per client request).

Coordinate international import and export cargo from origin through to final delivery.

Liaise with third‑party service providers, including freight forwarders, clearing agents, shipping lines and transport providers.

Coordinate with overseas suppliers, customers and internal stakeholders to ensure shipments move according to schedule.

Verify shipping documentation and resolve any documentation discrepancies.

Coordinate customs clearance and delivery requirements.

Monitor shipment progress and provide regular status updates to customers and stakeholders.

Verify freight charges, supplier invoices and supporting documentation.

Maintain accurate shipment tracking reports and operational records.

Identify and resolve shipment delays and operational challenges.

Build strong working relationships with customers, suppliers and service providers.

Provide operational support after hours and on weekends when required.

Grade 12 (Matric).

A qualification in Logistics, Supply Chain, International Trade or a related field will be advantageous.

35 years' experience in a similar Import & Export Operations role.

Proven experience coordinating international import and export cargo.

Experience working with freight forwarders, clearing agents, shipping lines and transport providers.

Good understanding of import and export documentation, customs clearance processes and Incoterms.

Proficient in Microsoft Office.

Excellent organisational, communication and problem‑solving skills.

Ability to manage multiple shipments simultaneously while meeting strict deadlines.

Important Requirement
Applicants must have previous experience in an Import & Export Operations role involving the coordination of international cargo. Experience limited to warehousing, transport, distribution or general administration without exposure to import and export operations will not meet the requirements of this position.

Additional Information
Job Number
Job Category Sales & Marketing
Location Corner Corlette Drive and Rudd Road, Illovo 2196, South Africa
Position Type Management
JOB SUMMARY
Responsible for implementing the sales strategy and achieving revenue goals. Leads and manages all day‑to‑day activities related to corporate and group sales with a focus on building long‑term, value‑based customer relationships that enable achievement of sales objectives. Achieves personal sales goals and makes recommendations on sales goals of direct reports.