SME Acquisition & Growth Manager

Cari; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Nedbank in Durban is seeking a Sales professional to acquire primary accounts and grow a SME banking portfolio. You will source leads, build relationships, and offer competitive Nedbank products to meet client needs while adhering to FAIS requirements.

This role emphasises cross-selling, needs analysis, and collaborative work with internal stakeholders to drive revenue, risk management and customer satisfaction in a dynamic banking environment.

Qualifications

• Matric / Grade 12 / National Senior Certificate.
• Completed Degree or Diploma (NQF Level 5 or 6) in a Financial, Marketing, or related field, together with the FAIS Approved.

Responsibilities

• Acquire new primary accounts by sourcing leads, drawing up contact plan and following through.
• Maximise profitability of client by matching as many products as meets his/her needs.
• Ensure client is fully banked by cross selling and servicing to meet all identified client needs.
• Retain client by ensuring that all banking needs are met by Nedbank.
• Source leads by building relationships and referrals, collaborating with other divisions.
• Conduct needs analysis with client and match products and services following Nedbank processes and FAIS requirements.
• Provide accurate advice to meet client needs by maintaining knowledge and upskilling.
• Meet client needs by providing feedback and responding to requests within turnaround times.
• Ensure clients can use products by providing training and demonstrations.
• Build relationships with internal stakeholders and suppliers to meet SLAs.
• Collaborate with other departments by sharing knowledge and referring leads.
• Keep abreast of legislation and industry changes affecting the role.
• Understand and embrace the Nedbank vision and demonstrate the values.
• Improve personal capability through training and certifications.

Skills

Banking procedures

Data analysis

Credit management principles

Regulatory knowledge

Networking

Governance, Risk and Controls

Product Knowledge

Business writing skills

Education

Matric / Grade 12 / National Senior Certificate

Degree or Diploma (NQF Level 5 or 6) in Financial, Marketing, or related field with FAIS Approved

Job description

Nedbank in Durban is seeking a Sales professional to acquire primary accounts and grow a SME banking portfolio. You will source leads, build relationships, and offer competitive Nedbank products to meet client needs while adhering to FAIS requirements.

This role emphasises cross-selling, needs analysis, and collaborative work with internal stakeholders to drive revenue, risk management and customer satisfaction in a dynamic banking environment.