Acquisition Manager: SME

Nedbank; Durban; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Nedbank in Durban seeks a results-driven sales professional to acquire primary accounts and drive gross operating income. You will source leads, present Nedbank solutions, and cross-sell to meet client needs while maintaining regulatory compliance.

The role emphasizes relationship-building with clients and internal teams to grow a banking portfolio. The ideal candidate has 3–5 years of sales experience, is adept at credit analysis, and can manage multiple stakeholders in a fast-paced financial

Qualifications

• Matric/Grade 12 with National Senior Certificate.
• Degree or Diploma (NQF Level 5/6) in Financial, Marketing, or related field with FAIS Approved.
• 3–5 years in a sales role, with success in acquiring new business and cross-selling.
• Experience analysing financial statements and assessing credit.
• Experience acquiring SME clients and growing a business banking portfolio.

Responsibilities

• Acquire new primary accounts by sourcing leads and following through on plans.
• Maximise client profitability by matching products to needs.
• Cross-sell and service to meet identified client needs.
• Retain clients by meeting all banking needs with Nedbank.
• Source leads through networks, referrals and marketing activities.
• Conduct needs analysis and ensure compliance with Nedbank processes and FAIS.
• Provide accurate advice, maintain knowledge, and upskill.
• Provide training and demonstrations to help clients use products.
• Build relationships with internal stakeholders and suppliers.
• Collaborate across departments to secure new accounts.
• Stay updated on legislation and industry changes and align with Nedbank vision.
• Identify training and career progression opportunities for self.

Skills

Sales experience

Networking

Customer service

Financial analysis

Cross-selling

Communication

Stakeholder engagement

Education

Matric/Grade 12

Degree or Diploma in Financial/Marketing

Tools

Banking systems

FAIS compliance

Data analysis tools

Job description

To acquire primary clients within the identified segment in order to generate gross operating income so that the bank can achieve its revenue, profitability and market share objectives.

Job Responsibilities

• Acquire new primary accounts by sourcing appropriate leads, drawing up contact plan and consistetnly following through on the lan/programme. Generate gross operating income by providing competitive rates to clients within Nedbank standards, pricing using Nedbank systems to ensure required returns and according to risks when applying for a lending facility.
• Maximise profitability of client by matching as many products as meets his/her needs.
• Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
• Retain client by ensuring that all his banking needs are met by Nedbank.
• Source appropriate leads by building relationships, using networks, collabrating with other divisions, obtaining referrals and conducting appropriate marketing activities to target potential customers.
• Conduct needs analysis with client and match products and services to their needs by following Nedbank processes and complying with FAIS reqruiements.
• Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable
• Meet client needs by providing feedback on progress, responding to requests with appropriate information/advice at all reasonable times, within turnaround times, and by managing expectations.
• Ensure that clients can use products and services by providing/organising training and demonstrations to clients.
• Build relationships with internal stakeholders and suppliers by meeting all standards and service level agreements.
• Collaborate with other departments by informing them of your role, sharing knowledge and making recommendations, referring leads and working with team to secure new accounts.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Completed Degree or Diploma (NQF Level 5 or 6) in a Financial, Marketing, or related field, together with the FAIS Approved

Minimum Experience Level

• At least 3-5 years' experience in a sales position, with responsibility for and success in acquiring new business and cross-selling products and services to existing clients within a financial services environment.

Experience analysing financial statements and assessing credit.

Experience acquiring new SME clients and growing a business banking portfolio?

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Product Knowledge
• Networking
• Credit management principles and requriements
• Professionalism in behaviour and personal presentation
• Driving for results
• High-Impact Communication
• Managing Work

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).