Acquisition Manager: SME

Nedbank; East London; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Nedbank is seeking a dynamic sales professional to acquire new SME and primary accounts, build robust client relationships and offer a full range of Nedbank products to meet client needs.

Responsibilities include sourcing leads, conducting needs analyses, and cross-selling while maintaining Nedbank standards and FAIS compliance. The role emphasizes relationship-building with internal teams and external partners to grow the business portfolio.

Qualifications

• Matric/Grade 12 or equivalent required.
• Degree or Diploma (NQF5/6) in financial or marketing field, FAIS E1 qualifications preferred.
• 3–5 years’ sales experience in financial services with new business and cross-selling responsibilities.

Responsibilities

• Acquire new primary accounts by sourcing leads and executing contact plans.
• Generate gross operating income by offering Nedbank-compliant rates and lending facility terms.
• Cross-sell and service to meet all identified client needs.
• Retain clients by providing complete banking solutions and ongoing support.
• Build relationships with internal stakeholders and suppliers; collaborate across divisions to secure new accounts.
• Conduct needs analyses to match Nedbank products to client needs while complying with FAIS requirements.

Skills

Sales

Networking

Cross-selling

Financial analysis

Client relationship management

Communication

Education

Matric/Grade 12

Degree or Diploma in financial or marketing field

FAIS Regulatory Examination 1

Tools

CRM systems

Excel

Banking software

Job description

To acquire primary clients within the identified segment in order to generate gross operating income so that the bank can achieve its revenue, profitability and market share objectives.

Job Responsibilities

• Acquire new primary accounts by sourcing appropriate leads, drawing up contact plan and consistetnly following through on the lan/programme. Generate gross operating income by providing competitive rates to clients within Nedbank standards, pricing using Nedbank systems to ensure required returns and according to risks when applying for a lending facility.
• Maximise profitability of client by matching as many products as meets his/her needs.
• Ensure that client is fully banked by cross selling and servicing to meet all identified client needs.
• Retain client by ensuring that all his banking needs are met by Nedbank.
• Source appropriate leads by building relationships, using networks, collabrating with other divisions, obtaining referrals and conducting appropriate marketing activities to target potential customers.
• Conduct needs analysis with client and match products and services to their needs by following Nedbank processes and complying with FAIS reqruiements.
• Provide accurate advice to meet client needs by maintaining knowledge, upskilling, reading widely, attending courses and being knowledgeable
• Meet client needs by providing feedback on progress, responding to requests with appropriate information/advice at all reasonable times, within turnaround times, and by managing expectations.
• Ensure that clients can use products and services by providing/organising training and demonstrations to clients.
• Build relationships with internal stakeholders and suppliers by meeting all standards and service level agreements.
• Collaborate with other departments by informing them of your role, sharing knowledge and making recommendations, referring leads and working with team to secure new accounts.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Degree or Diploma (NQF level 5 or 6) in a financial or marketing field, FAIS Regulatory Examination 1 qualifications.

Minimum Experience Level

• At least 3-5 years' experience in a sales position, with responsibility for and success in acquiring new business and cross-selling products and services to existing clients within a financial services environment.

Experience in analysing financial statements and assessing credit.

Experience in acquiring new SME clients and growing a business banking portfolio.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business principles
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Product Knowledge
• Networking
• Credit management principles and requriements
• Professionalism in behaviour and personal presentation
• Driving for results
• High-Impact Communication
• Managing Work

Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).