Shop Assistant / Cashier - X1 Clicks Celtis Ridge

Clicks Group Limited

Centurion

On-site

ZAR 100,440 - 145,080

Full time

14 days+

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Job summary

Clicks Group Limited is seeking a dedicated front-line retail team member at our Centurion store to support point-of-sale operations, promotions, and customer engagement. You will ensure accurate cash handling, assist customers with clubcard enrollment, and help maintain store merchandising.

The ideal candidate has strong numeracy, excellent customer focus, and the ability to work in a fast-paced retail environment. Desirable: basic maths and Grade 12 with English and Maths.

Qualifications

Basic maths calculations.
Retail/FMCG background and understanding of merchandising and promotions principles.
Understanding of stock management procedures.
Knowledge of customer service excellence.

Responsibilities

Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
Maintain high accuracy when scanning merchandise and collecting payment, including clubcard rewards.
Ensure safe handling of cash at all times.
Promote Clicks' clubcard and enroll new members to hit targets.
Make customers aware of promotions to boost sales and ensure a positive shopping experience.
Deliver superior customer service as a brand ambassador with a friendly, professional approach.
Maintain merchandising and housekeeping standards according to store and visual guidelines.
Support the Group's vision to be the first choice health and beauty retailer by living company values.

Skills

Planning

Organising

Problem-solving

Customer orientation

Relation & networking

Following instructions

Delivering results

People skills

Persuading & influencing

Working under pressure

Education

Grade 12 with Maths & English

Job description

Position summary

Location: Centurion

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills