Shop Assistant / Cashier - X1 Clicks Unitas

Clicks Group Limited

Centurion

On-site

ZAR 100,000 - 145,000

Full time

3 days ago
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Job summary

Clicks Group in Centurion is hiring for a dedicated retail team member to handle customer service, POS operations and in-store merchandising. You will scan merchandise, process payments, enroll clubcard members and promote promotions to boost sales.

The role emphasizes accuracy, brand representation and teamwork in a fast-paced FMCG environment. Desirable background includes customer-facing retail experience, basic maths, stock awareness and the ability to follow procedures while delivering

Qualifications

  • Desirable: maths and English at Grade 12 level.
  • Retail/FMCG background and understanding of merchandising.
  • Basic maths calculations.
  • Knowledge of customer service excellence.

Responsibilities

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To promote Clicks' clubcard and enroll new members to achieve targets.
  • To inform customers about promotions to boost sales and enhance their experience.
  • To deliver superior customer service as a brand ambassador and maintain a clean store environment.
  • To support merchandising and general housekeeping duties according to standards.

Skills

Planning and organising
Problem-solving
Strong customer orientation
Relating and networking
Following instructions
Delivering Results
Working with people
Persuading and Influencing
Coping with Pressures

Education

Maths 50% and English 50% at Grade 12

Job description

Listing reference: click_027541

Listing status: Online

Apply by: 22 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Centurion

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks

Experience:

  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

  • Desirable: Maths 50% and English 50% at Grade 12 level
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