Shop Assistant / Cashier - X1 Clicks Lyttleton

Clicks Group Limited; Centurion; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Clicks Group is seeking a customer-focused in-store associate for Centurion. You will efficiently execute POS transactions, handle cash safely, and promote the Clicks clubcard to enroll new members. You will also support merchandising and maintenance of store standards to enhance the customer experience.

Applicants should have basic maths, a retail/FMCG background, and solid communication skills. The role is permanent and based on-site at Centurion with opportunities to grow within the Clicks

Qualifications

• Basic maths capabilities.
• Retail/FMCG background and understanding of promotions.
• Stock management knowledge and accuracy.
• Customer service excellence and friendly approach.

Responsibilities

• Execute POS transactions accurately and handle cash securely.
• Promote Clicks clubcard and enroll new members.
• Maintain merchandising standards and store housekeeping.
• Deliver superior customer service as a brand ambassador.

Skills

Customer service

Cash handling

POS operations

Merchandising

Teamwork

Education

Grade 12 or equivalent

Tools

POS system

Job description

Listing reference: click_026410

Listing status: Online

Apply by: 9 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Centurion

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level