Shop Assistant Cashier X1

Clicks Group Limited; Wes-Kaap; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Clicks Group is hiring for a permanent, in-store role in the Western Cape. You will handle point-of-sale transactions, promote clubcard enrollment, and deliver exceptional customer service while maintaining merchandising standards.

Key responsibilities include accurate cash handling, upselling promotions, and providing product knowledge to customers in a fast-paced retail environment.

Qualifications

• Desirable: Maths 50% and English 50% at Grade 12 level.
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all point-of-sale operations efficiently and accurately.
• Promote Clicks' clubcard and enroll new members to hit targets.
• Maintain accuracy when scanning merchandise and handling payments.
• Deliver brand-consistent, friendly and professional service to customers.
• Keep merchandising and store housekeeping in line with standards.

Skills

Customer service

Cash handling

Stock knowledge

Merchandising

Education

Grade 12 (Maths & English)

Tools

POS system

Job description

Listing reference: click_027340

Listing status: Online

Apply by: 14 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level