Shop Assistant / Cashier

Clicks Group Limited; Roodepoort; Sur place; ZAR 201 000 - 246 000; Plein temps

Résumé du poste

Clicks Group is seeking a dedicated team member to support in-store operations at Roodepoort. You will handle point-of-sale transactions, promote clubcard programs, enroll new members, and ensure accurate cash handling while delivering friendly, professional service.

You should have basic maths skills, a retail/FMCG background, and the ability to explain promotions to customers and maintain merchandising standards. Desirable: Grade 12 with Maths and English.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Stock management procedures knowledge.
• Customer service excellence knowledge.

Responsabilités

• Efficiently execute all POS operations in a timely manner.
• Maintain accuracy when scanning merchandise and handling payments.
• Enroll new Clicks Clubcard members to meet targets.
• Promote promotions to drive sales and encourage Clubcard participation.
• Deliver friendly, professional customer service as a brand ambassador.
• Maintain store merchandising and housekeeping standards.

Connaissances

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Formation

Grade 12 Maths & English

Description du poste

Listing reference: click_027330

Listing status: Online

Apply by: 14 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level