Shop Assistant Cashier X1 Clicks Douglasdale

Clicks Group Limited

Sandton

On-site

ZAR 120,000 - 180,000

Full time

14 days+

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Job summary

Clicks Group in Sandton is seeking a dedicated in-store cashier/retail associate to deliver service excellence through efficient POS operations and merchandising. You will engage customers, process payments, and promote the Clicks clubcard to drive sales targets.

The role requires a strong customer orientation, basic maths, and knowledge of promotions. You will work to ensure accurate cash handling and maintain store standards in a fast-paced FMCG environment.

Qualifications

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Responsibilities

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising
Problem solving
Customer orientation
Relating and networking
Following instructions
Delivering results
Working with people
Persuading and influencing
Coping with pressures

Education

Grade 12 (Maths & English)

Job description

Listing reference: click_025778

Listing status: Online

Apply by: 30 July 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
  • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
  • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
  • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
  • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
  • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

  • Basic maths calculations
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding of stock management procedures
  • Knowledge of customer service excellence

Skills:

  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Relating and networking
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Persuading and Influencing
  • Planning and Organising
  • Coping with Pressures and Setbacks

cExperience:

  • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

  • Desirable: Maths 50% and English 50% at Grade 12 level
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