Shop Assistant / Cashier - Clicks Rustenburg Mall

Clicks Group Limited; Rustenburg; On-site; ZAR 156,000 - 234,000; Full time

Job summary

Clicks Group in Rustenburg, South Africa, is seeking a friendly retail associate to efficiently run POS, handle cash, and promote clubcard membership.

You will deliver excellent customer service, maintain store merchandising standards, and act as a brand ambassador to ensure customers "feel good and pay less".

Qualifications

• Experience in a customer-facing role within retail/FMCG store operations.
• Basic maths calculations and cash handling understood.
• Understanding of clubcard programs is advantageous.
• Knowledge of promotions and merchandising principles.

Responsibilities

• Efficiently execute all POS operations and cash handling with accuracy.
• Promote Clicks' clubcard and enroll new members to meet targets.
• Maintain merchandising standards and store housekeeping duties.
• Deliver superior customer service and act as brand ambassador.
• Keep updated on products, ranges, promotions and events.

Skills

Planning & Organising

Problem-solving

Customer orientation

Relating & Networking

Following instructions

Delivering Results

Working with people

Persuading & Influencing

Coping with Pressures

Education

Maths & English Grade 12

Job description

Listing reference: click_026349

Listing status: Online

Apply by: 7 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level